We are currently recruiting for a new Service Advisor to help us maintain our Hyundai branch in Inverness.
Our team offers:
* 33 days' holiday allowance with opportunities for growth and development.
* Generous retail discounts on Hyundai products and services.
* Private healthcare coverage for employees and their families.
* Pension scheme with employer contributions.
* Maternity and paternity packages to support family life.
The successful candidate can expect an estimated annual salary of £35,000 - £45,000, based on location and experience.
Job Description:
A Service Advisor is responsible for providing exceptional customer service, ensuring that every customer leaves the dealership satisfied. Key responsibilities include:
* Meeting with customers to discuss their vehicle's maintenance needs.
* Conducting thorough inspections and recommending necessary repairs or maintenance.
* Collaborating with technicians to ensure efficient and effective repairs.
* Providing detailed estimates and explaining costs to customers.
* Following up with customers to ensure satisfaction and address any concerns.
Requirements:
* Degree in Automotive Technology or related field.
* Minimum 2 years of experience as a Service Advisor or similar role.
* Excellent communication and interpersonal skills.
* Ability to work effectively in a fast-paced environment.
* Knowledge of Hyundai vehicles and systems.
What We Offer:
* A supportive and dynamic team environment.
* Ongoing training and development opportunities.
* Competitive salary and benefits package.
* Opportunities for career advancement and professional growth.