Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.
IT and Digital works in a harmonised partnership with the National Grid group of diverse energy businesses to deliver technology which revolutionizes the way we operate. As we lead the charge towards a carbon-free future, our teams are embracing disruptive changes in our industry by working with Agile methodologies and adopting Digital mindsets to drive efficiency and bring new capabilities for our internal and external customers.
National Grid is hiring a Chapter Director, Infrastructure Engineering for our IT & Digital department. This is a hybrid role based in Warwick.
About The Role
This position will be responsible for leading and managing a collaborative, cross-functional group of infrastructure engineering professionals within a centralized IT organization. The role is critical for ensuring the optimal design, implementation, and design to operate principles for infrastructure engineering across cloud, data center, end user and data network domains. Key responsibilities will include:
Establishing the right standards
* Define expected practices & guardrails and chapter member technical output based on industry best practices
* Integrate standards and frameworks from partners in Enterprise Architecture, compliance and information security
* Adapt practices to fit maturity level and strategic objectives
* Ensure that infrastructure engineering aligns with National Grid’s future state blueprint and road map.
Develop the right skills:
* Collaborate with Platform Leaders and Owners to understand their specific capability and certification requirements
* Map expected competencies & certifications against each role & level in the Chapter
* Design career path including performance expectations and promotion criteria
* Partner with Learning and Development teams to design targeted training & certification curriculum
Deliver the right capacity:
* Track supply of and aggregate demand for Chapter resources
* Collaborate with executive leadership to ensure Chapter members are allocated to the most impactful Teams unlocking business value
* Collaborate with other Chapter Leads to facilitate career moves across Chapters for career growth & cross-training
* Facilitate and manage workforce supply / demand approach based on strong collaboration with Platform Leads and Owners
* Develop a recruiting strategy for Chapter members and participate in recruiting process by making final hiring recommendations
Manage / deliver for internal and external stakeholders:
* Demonstrate subject matter expertise in all areas of development and innovation in Chapter domain
* Ensure Platform Leads and other stakeholders know what resources and knowledge are available to them
* Identify and define Chapter OKRs, by also collaborating, with Platform Leads to ensure alignment to overall goals
* Facilitate collaboration, knowledge-sharing, and best practice adoption across the infrastructure engineering community
* Establish and promote frameworks and guidelines for the standardization of infrastructure architecture, design principles, and operational procedures.
* Organize workshops, seminars, and training programs to upskill infrastructure engineering teams and keep them current on emerging trends.
About You
* Experience in leading cross-functional infrastructure engineering teams, with a strong focus on cloud, data center, end-user, and data network domains
* Proven analytical skills and experience making decisions based on hard and soft data
* Experience with resource planning and allocation within and across organizations
* Ability to collaborate with colleagues and suppliers in different time zones
* Depth and breadth across the infrastructure engineering domains, for example: cloud & data center, data networking, and end user management
* Expertise in x86 and AIX Operating systems
* Advantageous to have had exposure to cyber resilience solutions
* Knowledge of micro segmentation across both physical and virtual environments
* Experience with ServiceNow in configuring workflows
* Skills in automating infrastructure using Terraform, VMware Aria automation, and Infrastructure-as-Code (IaC)
* Experience working in Agile methodologies – SAFE, Scrum, Kanban, etc
More Information
A competitive salary between £85,000 – £105,000 – dependent on capability. As well as your base salary, you will receive a company car or allowance, a bonus of up to 20% of your salary for stretch performance and a competitive contributory pension scheme.
At National Grid, we work towards the highest standards in everything we do. Our aim is to encourage and support employees to thrive and be the best they can be.
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