Jo b Details Job Title: Telesales Account Manager Salary: £27,227.20 per annum Contracted hours: 40 hours per week (5 days out of 7) Working Days: Monday to Friday Shift Pattern: 8.30am to 5pm with a 30 minute break for lunch. Location: Ilkeston Benefits: View our Employee Benefits leaflet. About Creed Creed is a family business, established in 1972, which is ambitious with it's growth within the industry. We deliver a great range of multi-temperature food products, including our butchery and fresh ranges to caterers across the country from our offices in Cheltenham, Ilkeston & High Wycombe. It's a great place to be and we are proud of our role in supporting our local community. We are dedicated to creating a great place to work, with great people and in 2020 were listed by Sunday Times as one of the top 100 companies to work for, having achieved a two star status with best companies. Our people are committed to our values, choose their attitude and focus on the needs of the customer. They work hard and are committed to providing a great service but want to have some fun and development along the way. Our employees often get involved in charity events, attend the company conversations, put forward their ideas for improvement and contribute in the team briefings. Our core business values are being: Commercial, Proud, Friendly and Nurturing. Role Details This position will be based in the Ilkeston telesales team and the area will be local to the depot. The role consists of managing a ledger, winning new and lapsed business, and growing existing accounts with occasional visits to customers. This role would suit someone that is looking for a progressional role, who has an interest in moving into a field sales role in the future. Some responsibilities of the role include: Achieve sales and margin targets Identifying down trders and individual products - increasing spends and retaining sales Accurate order input Effective communication to the customer Win & retain profitable new business in line with company standards. Grow retained customer numbers to achieve agreed standards Planned objectives and outputs for each call Work with internal departments and suppliers to sell for more, buy for less and minimise costs Drive agreed company campaigns and support agreed focus to meet customer and company targets Work closely with Telesales to ensure compliance, retention and delivery of company campaigns Utilise Vecta for all activity, outputs and planning. Full understanding of sales and margin performance v targets for portfolio and by customer The Ideal Candidate We're looking for someone with a strong desire to make a difference and go above and beyond for our customers. It is essential that you have the following: Experience of working within foodservice sector, ideally growing new and existing business Experience winning, growing and retaining new and existing business Excellent product knowledge and awareness Excellent communication skills, strong attention to detail, persuasive and good telephone manager Self-motivation os key to the success of this role Organised, planned, PC literate, able to work to targets, dealines and under pressure Able to build external and internal relationships and neotiate with sound commercial awareness