The position of Head of Operations is a pivotal role responsible for meticulous cost management and service delivery across all projects. This role involves leading the operations team, monitoring and approving cost controls, performance metrics, and overseeing daily operations. In addition, the role includes reviewing and approving supplier invoices, managing project budgets, conducting financial analysis, and collaborating with departmental managers to ensure projects are delivered on time, to the highest of standards and within budget. The ideal candidate will have a strong background in cost control, project management, and operations, excellent leadership and communication skills, financial acumen, and the ability to manage multiple priorities in a fast-paced environment.
Primary Responsibilities and Operations Management:
• Lead the operations team through the project life cycle by planning, budgeting, scheduling and tracking all projects and service lines.
• Initiate, coordinate and implement new project specifications and delivery requirements as per contractual arrangements.
• Implement controls and documentation to track and manage ongoing projects and service lines.
• Ensure all projects and operations are delivered to the very highest levels and in-line with company integrated management system.
• Arrange project kick-off meetings to ensure all teams and required resources are assigned.
• Ensure quality across service lines b...