Job Specification For: Sales Administrator Ref: VR/05102 Sales Office Administrator Are you a well-organised team player with expectational customer service skills, looking to make a difference in a dynamic and growing business? Well, Inspire Resourcing are currently recruiting for a Sales Administrator for a well Established company in Chesterfield. THE ROLE You will be responsible for supporting a wide base of UK, ROI and internationally-based customers alongside e-commerce; processing orders, arranging shipments, communicating updates and liaising with the customers alongside internal teams to guarantee the best possible service at all times. Opportunity to develop skills base through funded courses and training software and competitive package commensurate with experience. KEY AREAS OF RESPONSIBILITY Ensure customer orders are inputted onto the sales administration system and keeping customers updated on the progress of orders. Co-ordinate the dispatch of sales orders ensuring all relevant documentation is in place. Investigate and resolve customer sales queries. Keep invoicing updated, contributing to end-of-month administration duties. Working in partnership with the wider Sales Team always offering the best possible customer service. Support the wider Sales Teams with account management and handling. Regularly liaise with additional internal departments including Marketing, Product, Production and Planning. Respond to telephone and email queries. Demonstrate full product and brand knowledge. THE IDEAL CANDIDATE WILL: Be experienced in export sales administration. Demonstrate excellent communication skills and work in a timely and productive manner. Have experience in Access computer systems or a similar SAP system. Demonstrate experience in handling and administrating to a wide customer base. Understand international shipping requirements and restrictions. Have experience using a range of transport companies for different markets. Be experienced using excel and outlook. Professionally and positively represent the company and its values at all times. Be a team player, proactive, flexible, enthusiastic and demonstrate a can-do attitude. Be able to work to tight deadlines ensuring work remains of the highest quality. Demonstrate excellent organisational and time management skills. Be able to work cross-functionally with relevant teams. Be a people person who is hands-on and open to learning in a collaborative and creative environment. REQUIREMENTS At least two years experience in a relevant role. At least one years experience of export administration. Reasonably close proximity to the Head Office would be ideal, however, not essential. Excellent working knowledge of Excel. Excellent communication skills