Regional Senior Operations Manager (Discount Retail Stores)
Regional Retail Store Manager
Brierley Hill, West Midlands (with travel to Barnsley & Cardiff)
£40,000 - £50,000 per annum (dependent on experience) + Car allowance or Company Car
We are seeking an experienced Senior Operations Manager to oversee the daily operations of three key discount retail stores located in Brierley Hill, Cardiff, and Barnsley. The role is based in Brierley Hill with travel required to the other locations. You will be responsible for driving operational excellence, ensuring efficient store management, and leading a team of store managers to deliver exceptional customer service and meet business goals.
The Candidate
Retail Management Experience: Proven experience in managing retail stores, with a minimum of 5 years in a senior management or multi-site management role within a fast-paced retail environment.
Leadership & Team Development: Strong leadership skills with the ability to motivate and develop a team of managers and front-line employees.
Operational Expertise: In-depth knowledge of retail operations, including staffing, stock management, customer service, health & safety, and budgeting.
Commercial Acumen: Ability to analyze and drive performance against KPIs, with experience managing budgets and controlling costs.
Customer-Focused: Passion for delivering exceptional customer experiences and a keen understanding of customer needs and expectation...