Can you maintain large accounts, workloads and maintain genuinely human relationships?
THIS ROLE IS BASED IN DONCASTER.
We want to ensure we get the right fit for our client - so if you cannot uphold and nurture client relationships whilst being commercially alert, we want to hear from you!
Responsibilities:
- Serve as the main point of contact for clients, providing excellent customer service and addressing their enquiries and concerns
- Maintain client records and ensure accurate and up-to-date information
- Coordinate client appointments and meetings, including scheduling and sending reminders
- Assist with data entry tasks, ensuring accuracy and completeness of information
- Perform general administrative duties such as filing, scanning, and organising documents
- Utilise computerised systems and software to manage client information and generate reports
- Handle phone calls professionally, using proper phone etiquette at all times
Experience:
- Front facing B2B or B2C Experience
- Proficient in data entry and computer skills, including knowledge of Microsoft office inc. Excel and Word
- Strong organizational skills with the ability to prioritise tasks and meet deadlines
- Excellent attention to detail and accuracy in handling client information
- Effective communication skills, both written and verbal
- Ability to work independently as well as collaboratively in a team environment
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