Job Overview
We are seeking a dedicated and experienced Housekeeping Supervisor to join our team in the hospitality sector. The ideal candidate will be responsible for overseeing the daily operations of the housekeeping department, ensuring that all areas of the establishment are maintained to the highest standards of cleanliness and presentation. This role is crucial in providing guests with a comfortable and welcoming environment, reflecting our commitment to exceptional service.
Duties
1. Supervise and coordinate the activities of housekeeping staff, ensuring efficient workflow and adherence to company standards.
2. Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure cleanliness and maintenance.
3. Train new staff members on housekeeping procedures, safety protocols, and customer service expectations.
4. Manage inventory of linen and cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels.
5. Address guest inquiries and resolve any issues related to housekeeping services promptly and professionally.
6. Develop and implement cleaning schedules that optimise staff productivity while ensuring thorough cleaning of all areas.
7. Collaborate with other departments to ensure seamless operations and enhance the overall guest experience.
Requirements
1. Previous experience in a supervisory role within the hospitality or hotel industry is essential.
2. Strong knowledge of cleaning techniques, equipment, and safety protocols.
3. Excellent organisational skills with the ability to prioritise tasks effectively.
4. Exceptional communication skills, both verbal and written, with a focus on customer service.
5. Ability to lead a team, fostering a positive work environment while maintaining high standards of performance.
6. Attention to detail is crucial for maintaining quality control in housekeeping operations.
7. Flexibility to work varied shifts, including weekends and holidays as required by operational needs.
If you have a passion for hospitality and possess the skills necessary to lead a team in delivering outstanding service, we encourage you to apply for this exciting opportunity as a Housekeeping Supervisor.
Job Type: Part-time
Pay: £13.50 per hour
Expected hours: 30 per week
Benefits:
1. Bereavement leave
2. Company events
3. Company pension
4. Discounted or free food
5. Employee discount
6. Free parking
7. On-site gym
8. On-site parking
9. Referral programme
10. Sick pay
Schedule:
1. Holidays
2. Monday to Friday
3. Weekend availability
Experience:
1. housekeeping supervisor: 1 year (preferred)
Work authorisation:
1. United Kingdom (required)
Work Location: In person
Reference ID: HK Supervisor - Holbrook Manor
Expected start date: 01/02/2025
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