Group Aftermarket Manager Required in Hampshire Basic Salary: Circa £80,000 | OTE: £100,000 Monday to Friday: 08:00 – 18:00 (Half-hour unpaid lunch) EV Company Car, Laptop & Mobile Phone ProvidedOur client, a leading Commercial Vehicle Main Dealer with over 30 years of Trading based in Southampton, is seeking an experienced and dynamic Group Aftermarket Manager to oversee their Workshop and Parts departments. This is a fast-paced, hands-on role perfect for someone passionate about delivering customer service excellence and driving business growth. Our client deals with a number of Haulage Businesses and Commercials enterprises, ensuring them whether they are purchasing a vehicle, or maintaining a commercial vehicle, they are providing both individual customers and large multinational companies an excellent service. The service and expertise provided by the aftersales team is crucial to the success of the business We’ve worked with this client for several years, and they provide a great working environment, and goes the extra mile to ensure a family ethos, providing seasonal gifts in both Christmas and New Year What’s in it for you as a Group Aftermarket Manager? Basic Salary of £80,000 with an OTE of £100,000 EV Company Car, Laptop & Mobile Phone Provided 23 Days Holiday plus Bank Holidays Nest Pension Scheme Healthcare Benefits (after 6 months)Shopping Vouchers & Death in Service Benefits Six-Month Performance Review with opportunities for growthWhat Will You Be Doing as a Group Aftermarket Manager? Cultivating a successful business sales culture focused on customer service excellence, customer retention, and new business growth in both Workshop and Parts. Operating to achieve high KPI standards, including MOT pass rates, Manufacturer breakdown results, Rex CSS reports, and maintaining dealer standards and audits. Integrating into company systems (e.g., E-Wip, DMS job card creation, workshop control, and parts processes) for a comprehensive understanding of operations. Managing daily workshop activities to ensure productivity, stock control, and quality performance measures are consistently met. Increasing efficiency, effectiveness, and profitability by engaging the team in meeting productivity and financial targets. Ensuring robust group-standardised policies are followed by all staff. Identifying and implementing training needs for all staff, including recruitment and development. Conducting Depot audits, daily/weekly/monthly checks to ensure compliance with Health & Safety and ISO standards. Monitoring and managing profitability while controlling costs to add value to the business. Leading business development activities by attending monthly CAT meetings with BDM, Parts, and Service teams to resolve issues and grow the business. Managing aged debt queries and advising on investment spend to benefit all locations. Building strong relationships with customers to promote vehicle sales and parts growth. Attending management meetings, which may require travel to other locations.What Do You Need to Be a Group Aftermarket Manager? Proven success in a similar managerial role within the Commercial Vehicle or Automotive industry. Strong background in sales, workshop management, and parts operations. Hands-on technical or mechanical experience. Strong leadership, communication skills, and a collaborative approach to managing teams. Knowledge of Health & Safety and ISO compliance standards. Ability to manage multiple priorities while driving operational efficiencies and profitability. Full UK Driving Licence.This Group Aftermarket Manager role offers an exciting opportunity to lead multiple locations through strong leadership, effective collaboration, and a focus on growth and customer satisfaction. If this Group Aftermarket Manager job interests you and you would like to know more about it or other Automotive Management Jobs in Southampton, please contact Martin Bane at Perfect Placement. Our team of Automotive Recruitment Consultants shares a passion for finding jobseekers the best jobs in the Automotive Industry. If you are looking to enhance your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today From 1 January 2021, non-British and non-Irish nationals who do not already hold a UK immigration status will be required to obtain a visa in order to be able to work in the UK. Prior to applying for this role, please ensure that you are permitted to apply. For further information, please visit the UK Visas and Immigration website