IT Support Analyst12-month Fixed Term Contract - with possibility of extension to permanentup to 27kSomersetOn site 5 days per weekI am resourcing for an IT Service Desk Analyst for a client in Somerset.This role is on site and will require office working 5 days per week.You should ideally be someone with service desk experience, that has experience with first line support.Although this is a 12-month fixed term, there is the possibility of this becoming a permanent role.Benefits:25 days holidayEnhanced Sick PayFree access to GymCycle to WorkEmployee Assistance ProgramResponsibilities:First Line IT SupportTroubleshooting - Hardware and SoftwareRespond to tickets efficientlyIT administrationMonitor systems and escalate where neededDocumentation - Maintain and DevelopUpdate OS and Software, maintaining securityExperience:Customer Service experienceIT Service desk experience - ticketing, troubleshooting, problem solving, escalationMultitasking, managing multiple prioritiesMicrosoft Office SuiteDesirable:ITIL certificationMicrosoft 365 environment hybrid environment experienceQualification or degree in IT, Computing, or related field.Person Specification:Fantastic communicator, with strong attention to detailCurious mindset - problem solving approachEagerness to learnThis is an urgent vacancy, If you are interested, please apply quoting reference AR102819. Key words: 365 | Windows | Support | Helpdesk | ticketing | Active Directory | 365 | Windows | Support | Helpdesk | ticketing | Active Directory | 365 | Windows | Support | Helpdesk | ticketing | Active Directory | 365 | Windows | Support | Helpdesk | ticketing | Active Directory | 365 | Windows | Support | Helpdesk | ticketing | Active Directory | If you are interested in this position please click \'apply\'.Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job Tenure: Contract
Salary: £24000 - £27000 per annum
Location: Somerset,