CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?
YOUR ROLE
Our growing Lead Logistics team based in Ashby de la Zouch has an exciting opportunity for a customer focused and accurate Operations Coordinator where you will oversee daily operations via air, ocean, and ground transportation and manage all communications with customers, global suppliers and 3PL providers via telephone and email.
This is a Monday to Friday, hybrid role after training period where you will work 3 days in the office, 2 days from home. In this role, you will typically work from 08:00 to 16:30 or 09:00 to 17:30; however, flexibility is required to accommodate additional needs if necessary.
WHAT ARE YOU GOING TO DO?
Reporting into the Operations Supervisor you will:
Receive bookings from clients and organise transport requests.
Input data into the system to support customers for manual shipment requests and out of scope requirements.
Liaise with 3PL Carriers to secure appropriate transport.
Liaise with 3PL local hauliers to book transport requirements and shipment updates
Ensure all 3PL hauliers adhere to CEVA’s collection and delivery process and update relevant milestones within agreed timeframes.
WHAT ARE WE LOOKING FOR?
Our ideal candidate will have experience in the transport and logistics industry, with a focus on customer service. You will be a self-motivated and well-organized individual able to work as a part of a team. Proficiency in using MS Office programs is essential for effective communication and data management.
You will be heavily involved in customer contact; therefore, you will need to be able to communicate effectively via phone and email and be comfortable delivering information relating to any delays in deliveries able to think on your feet in challenging and time critical situations and effectively find solutions to issues in a timely manner.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.