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Maintenance Technician - Birmingham, England, Birmingham
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Client:
Location:
Birmingham, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
a534150400f4
Job Views:
11
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
The role
Mobilisation & Site Management
* Work with the Head of Mobilisation and Community Manager to ensure the site is ready for the arrival of residents and high standards of presentation are maintained.
* Involvement with the snagging and defects management programme.
* Conduct specific daily/weekly tasks as agreed with the Community Manager and Head of FM/H&S.
* Ensure security of the property including fitting locks, fixing doors and windows if applicable.
* Complete painting and decorating work within the building and external areas when required.
* Change light bulbs/fittings and complete basic electrical works where specialist attendance is not required.
* Flushing taps in communal areas and vacant apartments on a regular scheduled as agreed by the Head of FM/H&S and WRA.
* Repair and install furniture, shelving, TV’s, pictures etc in a safe and proper manner.
* Conduct minor plumbing maintenance activities such as washer/plug replacement, de-scaling items, unblocking sinks and toilets throughout residential and communal areas.
* Regularly inspect utilities supplies and provide meter readings when necessary.
* Maintain and order suitable replenishment stock of spares needed on site.
* Assist with motivating the on-site team by communicating well with colleagues to ensure you work together as a team and take an enterprising approach to the role.
Facilities Management & Health & Safety
* Conduct a variety of planned and reactive repairs and maintenance tasks throughout communal areas of the building, within occupied and vacant apartments and within external areas.
* Conduct regular testing of fire alarm and emergency lighting systems.
* Investigate and assess any issues that require professional attention and provide a detailed description of the issue, so contractors are properly instructed.
* Monitor and assist contractors on-site to ensure they comply with the site rules and abide by the site’s induction protocols including “permit to work.”
* Monitor works conducted by suppliers and report any concerns.
* Always ensure compliance with all current statutory legislation with respect to H&S, COSHH and the environment to safeguard yourself, residents, staff, and members of the public.
* Ensure all risks to visitors, staff and residents are removed or reported.
* Ensure security and emergency procedures are always adhered to, taking an active role in the event of an emergency, and reporting any concerns.
* Assist with overseeing turnaround of vacant apartments, including check-out reports, schedule of cleaning, repair, and maintenance.
* Identify incidents and maintenance issues promptly ensuring the necessary action is taken.
* Ensure all routine H&S tasks are completed in a timely manner and are recorded for audit purposes.
* Ensure all on-site tools and equipment are kept in good, safe working order.
* Ensure all documentation is kept in order relating to the role, including updating CAFM system.
* Ensure that any professional qualifications held are kept up to date and you attend any sufficient training required for your role.
* Undertake any ad-hoc tasks deemed necessary by the Community Manager/Head of FM/H&S.
Customer Service
* Ensure resident issues and service requests are addressed and dealt with quickly, efficiently, and professionally.
* Assist with helping to achieve positive resident reviews on various online platforms to include but not limited to home views and Google.
* Assist with managing and processing customer journey from moving in, throughout tenancy to moving out.
The ideal candidate will have:
* At least 2 years’ experience in a similar role maintaining a wide range of equipment.
* In-depth health & safety, risk assessments, Planned Preventative Maintenance, and facilities management knowledge.
* Must be qualified and able to complete minor electrical works
* Basic plumbing knowledge (necessary)
* Basic mechanical knowledge (necessary)
* An eye for detail; good problem-solving ability and a practical approach.
* Experience of working to KPI’s.
* Excellent English language skills - both written and spoken.
* IT literate - MS Office at intermediate level and other relevant software a level to undertake the role satisfactorily.
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