Job summary
Thisis an exciting time to join the service as we are recruiting to expand our amazing team.
TheNottingham CityCare Urgent Treatment Centre (UTC) is a Clinician-led servicethat provides assessment and treatment to people with urgent but not life-threateninghealth problems.
Theseposts will suit enthusiastic, driven, motivated and flexible Registered HealthCare Professionals with demonstrable experience of working in an independentpractitioner role in a first contact environment. The post holder will berequired to engage in CPD including a mix of self-directed learning andmentored practice supported by internally and externally taught training.
Applications will be considered fromthose looking for full or part time employment. There is a requirement forflexible 365 day working with shift works covering 0645am to 10pm daily.
Asan autonomous practitioner, you will assess patients who present with urgentbut not life-threatening illness and injury plan their care, administertreatment on site and discharge supported by senior colleagues where required.Where on site treatment is not appropriate you will refer to other healthcareprofessionals / external agencies.
Theservice is located in Seaton House, City Link, Nottingham NG2 4LA.
For further information please contact NikkiBooth Team Leader on 0115 883 8515.
Main duties of the job
TheUTC is a training environment where employed practitioners will support thedevelopment of all disciplines of health care professionals including studentnurses, pharmacists, GP SpR, medical students and paramedics.
The post holder will manage an Urgent Care Caseload within a multi-professional clinician led environment, dealing with a wide range of presenting undifferentiated conditions.
The post holder will work alongside a multi-disciplinary team of clinicians with acute and primary care first contact experience. Nurses, Health Care Support Workers, Emergency Care Practitioners, Radiographers, and Paediatric Nurses to make up the team of the day working collectively in the assessment of undifferentiated urgent care patient presentations.
To work with the CityCare multidisciplinary team in provision of primary healthcare to residents and visitors to Nottinghamshire.
To represent Nottingham City Care Partnership locally, regionally and nationally if required to do so
About us
We are a provider of NHS Community Health Services, NottinghamCityCare Partnership CIC exists to support the health and wellbeing of alllocal people, working alongside other health and care partners to achieve this.We are a values driven, people business with a passion for excellence. Ourvision and social purpose is to build healthier communities and our values ofintegrity, expertise, unity and enterprise lie at the heart of everything wedo, guiding how we work together with partners and each other to consistentlydeliver high quality compassionate care. As a social enterprise we aim to addsocial value by investing in the future of our local communities and helping tomake a difference in peoples lives.
CityCare value the benefits of a diverse and inclusiveworkforce. Our primary objective during the recruitment process is to ensure werecruit the best candidate for the position and we strive to reflect thecommunity we serve. Therefore, we encourage applications from candidates whoidentify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME)background, as they are currently under-represented within our organisation.
CityCare is an equal opportunities employer. We are positiveabout employing people with disabilities. If you require your application in adifferent format please contact Human Resources on 0115 8839418. CityCare iscommitted to the protection of vulnerable adults and children.
Job description
Job responsibilities
Job Purpose
The post holder will manage an Urgent Care Caseload within a multi-professional clinician -led environment, dealing with a wide range of presenting undifferentiated conditions.
The post holder will work alongside a multi-disciplinary team of clinicians with acute and primary care first contact experience. Nurses, Paramedics, Health Care Support Workers, Emergency Care Practitioners, Radiographers, and Paediatric Nurses to make up the team of the day working collectively in the assessment of undifferentiated urgent care patient presentations.
The post holder will
1. Provide clinical assessment and deliver treatments to service users who have undifferentiated health care requirements in order to support the services delivered by the primary care team and prevent unnecessary acute hospital attendances.
2. Utilise advanced clinical skills and competencies in health assessment, medicines management, leadership and case management
3. Maximise patients health and reduce risks that contribute to ill health, thereby reducing unnecessary admissions to acute services.
4. Participates in the development of a specific clinical area Paediatrics, Sexual health, Safeguarding and be an autonomous practitioner who is open to the flexibility required for the role.
5. Participate in training opportunities for self and others within the UTC
6. Support and deliver training to UTC staff, staff within CityCare and the wider healthcare community.
7. Provide mentorship and support to UTC staff, staff within CityCare and the wider healthcare community.
8. Provider mentorship, support and training to students (including medical, nursing and allied health professionals) Will take operational charge of a shift on a planned rota basis in the absence of the UTC Coordinator.
9. To provide line management to non-registered staff
Dimensions
To work with the CityCare multidisciplinary team in provision of primary healthcare to residents and visitors to Nottinghamshire.
To represent Nottingham City Care Partnership locally, regionally and nationally if required to do so
Clinical Responsibilities
10. Comprehensively assess, review and evaluate the needs of service users with undifferentiated healthcare needs to improve their physical, psychological and mental health wellbeing to promote self-care and reduce the need for hospitalisation
11. Accurately prioritise patients within the service, undertaking clinical assessment and providing the necessary treatment including the use of Patient Group Directions in line with local/national policies, procedures and guidelines as appropriate
12. Carries out diagnostic tests only where clinically indicated in line with organisational, local and national guidelines and appropriate to the Urgent Treatment Centre setting.
13. Develop plan of care in conjunction with the service user through: application of clinical knowledge and, analysis of symptoms and data, identification of risk factors associated with those conditions, recognition of early signs of acute illness, involving the patients and the carers in the care plan and ensuring it is understood, documenting safety netting plans and processes
14. To utilise effective communication to aid onward referrals to specialists as appropriate. Facilitating a coordinated primary healthcare response to service users needs
15. To work in an autonomous manner without direct supervision whilst recognising limitation of the practitioner role
16. To carry out enhanced clinical skills as required- this may include, suturing and plastering
17. To keep accurate and immediate records of all interventions fully utilising software systems in place
18. To encourage clients to carry out self-care as appropriate through effective communication of health care using written information as appropriate
19. To advise client on the most appropriate use of Primary, Secondary and Emergency services
20. To maintain patient confidentiality as per Urgent Treatment Centre and CityCares clinical guidelines
Professional
21. To work within the relevant professional code of conduct
22. To act in accordance with and promote the CityCare values at all times
23. To act as an ambassador for the Urgent Treatment Centre at all times
24. To be committed to working flexibly within a dynamic environment, responding positively to the changing needs of the service
25. To promote and facilitate evidence based practice
26. To be committed to providing a high level of customer service and patient experience
27. Maintain professional awareness and attend appropriate training as necessary
28. To participate in the appraisal process and development of own Personal Development Plan to include clinical supervision (and revalidation where appropriate)
29. To develop a culture within the Urgent Treatment Centre team of continuing professional development, supporting staff in meeting the requirements for post registration education and training.
30. To provide clinical support and mentorship to other clinicians, nurses, primary care assistants to meet the requirements of their own personal/professional development plans. This may include, where appropriate, mentoring nurses through work-based learning programmes.
31. To support/facilitate the provision of Clinical Supervision in accordance with organisational policy.
32. To liaise with other Agencies as appropriate to ensure comprehensive and collaborative care for service users.
Continuous Personal Development
33. To maintain current professional registration and to ensure that all personal responsibilities in relation to this and to the revalidation process are met, including maintenance of a professional portfolio, evidence of practice hours, professional development planning and reflective writing.
34. To meet the organisational requirements for mandatory training appropriate to the role.
35. To recognise his/her own professional limitations, practising accordingly, seeking advice and support as appropriate.
36. To take an active role in the organisational appraisal process, and develop an appropriate and relevant personal development plan and work based objectives.
37. To have awareness of the relevant organisational and professional Safeguarding policies and guidance and to act in accordance with their direction, attending update training as required.
Management
38. To participate and assist in evaluation, audit and research as required
39. To participate in the investigation of any complaints, incidents and accidents
40. To participate in the training and induction of new members of staff to the Urgent Treatment
41. To participate in the mentorship, support and training of individuals on recognised training programmes such as Student Nurses, Practice Nurses and other pre and post registration students (this may include those on work experience)
Person Specification
Qualifications
Essential
42. Registered healthcare professional, Nurse, part 1 of current NMC register, Paramedic, ECP, Clinical Pharmacist, Physiotherapist.
43. Recognised teaching/mentorship qualification or willingness to work towards
44. Evidence of successful completion of university study (level 6 or 7) in a relevant subject.
Desirable
45. Chronic Disease Management Qualifications
46. Management qualification or demonstrable relevant experience
47. Recognised Advanced Practice Qualification,
48. Minimum first degree level
Experience
Essential
49. Practitioner with experience of first contact care assessment of patient presenting with undifferentiated illness and injury some of which should be in Primary care or Emergency Care
50. Knowledge and experience of multi-agency working
51. Understanding of legislation relating to clinical practice, and relevant professional standards and codes
Desirable
52. Experience of policy development and implementation
53. Management experience and skills
54. Mental Health experience
Special Requirements
Essential
55. Ability to be flexible over hours worked within contracted hours to meet the needs of the service
56. Able to fulfil physical demands of post, this may involve moving and handling, fine motor skills are required for clinical activities such as suturing.
57. The ability to travel between CityCare bases and locations.
58. Proof of vaccination & immunisation status in accordance to Department of Health guidelines.
Knowledge and Skills
Essential
59. In depth knowledge of current issues in primary and urgent care
60. Up to date knowledge of contemporary clinical issues
61. Understanding of the principles and practice of clinical governance
62. Familiarity with accredited clinical systems for recording patient data SystmOne
63. IT skills, including use of MS Word and Excel
64. Able to use internet as an information resource, including searching databases
Desirable
65. Plastering
66. Suturing
67. Requesting X Rays
68. Phlebotomy/venepuncture
69. ECG recording
70. Physical examination skills