Job Description
Collections Team Leader
Salary up to £32k plus bonus (5%-10%)
Glasgow
Start Date - May 2025
Permanent Role
Oliver Smith Recruitment are delighted to be supporting our key client in Glasgow in their search for a Collections Team Leader.
This is an exciting leadership role for someone who thrives in a fast-moving, high-impact environment and enjoys both strategic planning and hands-on execution.
Key Responsibilities
* Own, manage and develop further the day-to-day running of the collections network, ensuring smooth operations and continuous growth.
* Diagnose, determine, and resolve current issues within the network.
* Plan and optimise collections logistics, including fleet and workforce allocation.
* Effectively manage the Collections team, creating key KPIs and measurables and driving development plans
* Monitor and improve driver performance, efficiency, and cost management.
* Work closely with internal stakeholders to align collections with broader business goals.
* Oversee budgeting and cost-saving initiatives within collections operations.
* Support long-term network growth, as the collections function expands.
* Develop associates into supervisory roles, shaping future leadership within the team.
* Be available, adaptable and hands-on, stepping in where needed to solve live operational challenges.
Interviews will be held next week at our clients HQ.