Job Title - 3rd Line Infrastructure Engineer
Location – Northwich, CW9 7LN (hybrid working)
Salary - £32,000 - £39,500 dependant on experience
Contract – Permanent
Working pattern - Full Time 37.5 hours - Monday to Friday
Role Purpose: Join our dynamic IT team at RMG as a 3rd Line Infrastructure Engineer! You'll ensure the stability, performance, and security of our IT infrastructure. This role involves troubleshooting and resolving escalated issues, implementing infrastructure changes and upgrades, and maintaining the overall health of our systems. You'll act as a subject matter expert, working closely with other technical teams to resolve complex technical issues related to servers, networks, storage systems, virtualisation, and cloud platforms.
Key Responsibilities:
1. Plan and execute infrastructure upgrades, migrations, and deployments, ensuring scalability, reliability, and security.
2. Analyse logs, conduct root cause analysis, and collaborate with other technical teams.
3. Troubleshoot and resolve escalated issues, implement infrastructure changes and upgrades.
4. Identify and address performance bottlenecks in the infrastructure.
5. Ensure compliance with security requirements and relevant regulations.
6. Create and update technical documentation, including infrastru...