Job Description - Night Housing Concierge (25299)
Description
Permanent (37.5 hours per week)
Pay: £12 per hour plus great benefits including Health Cash Plan!
Home, a place where you belong
Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We’re looking for a dedicated night worker who won’t fall asleep on the job! If you’re as energised as a new Duracell bunny with the alert skills of a meerkat, this is the job for you!
We’re looking for new Housing Concierges to join our growing teams. Here at Home Group, we look after our vulnerable customers, including those with complex care needs. Your job will be to ensure our customers are safe, our buildings are secure and pleasant places to be, and that we maintain good relationships with our neighbours.
Typical shift as a Housing Concierge
* If you want a bustling night security job, then this is the job for you!
* There is much more involved than just night working, stuck in an office monitoring CCTV or patrolling the premises.
* You will be the first line of support for our customers when our wider team or their own support network aren’t around to help!
* You’ll manage the health and safety of the building, patrolling to check fire doors, ensuring everything is locked and secure.
* Thinking on your feet, you will manage situations on the spot, such as investigating suspicious activity or raising the alarm when engaging emergency services is necessary.
* If time permits, you’ll also help ensure that everything is clean and tidy, so you need to be comfortable with wielding a mop or broom!
Fancy going home each day knowing that you have helped change our customers' lives for the better? You’ll do that here, working for one of the top ten Great Places to Work in the UK!
You bring
* Calm under pressure with great communication skills.
* You get a kick out of supporting the most vulnerable in society (maybe you’ve worked in public service or the military). You know what’s required to look after the public and our customers.
* You’re sociable, interested in people and their stories, and like getting to know them. You use your people insights and keen eye for detail to spot changes in behaviour.
* You recognize when things are about to go wrong and are confident intervening in a sensitive way.
* A team player with the confidence to work alone. Don’t worry, you’ll have the full backup of our wider team, including our out-of-hours emergency support team.
* To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
Job details
* You’ll work between 9 PM and 9 AM on a 4 days working, 4 days off basis.
* Although you’ll work nights/lone work, we do get together for training and team meetings.
* Able to use technology to monitor CCTV, update records, and complete training modules.
* You’ll need an Enhanced DBS check done, and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+, and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
* 34 days leave (including bank holidays and a “me day” to use for whatever you fancy), increasing to 39, plus time off for volunteering!
* Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and much more.
* Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? Save money with us.
* We Grow Our Own colleagues (not literally, of course!). When you’re ready for the next step in your career, you can grow with us!
* Colleagues really matter to us; that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Click APPLY NOW to see our Housing Concierge job description, find out about us, and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk.
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