Job Description
Role: Automotive Service Advisor\nSalary: £33,750 - £40,000\nHours: Monday to Friday, 1 in 3 Saturdays mornings\nLocation: Exeter\n\nAutomotive Service Advisor Responsibilities\n\n * Handle parts enquiries both over the phone and at the front counter\n\n * Manage parts orders and support workshop technicians with their requirements\n\n * Oversee the complete daily business process to ensure smooth operations\n\n * Proactively upsell to maximise all sales opportunities\n\n * Maintain accurate inventory and stock control records\n\n * Ensure high levels of customer satisfaction through effective communication and exceptional service\n\nAutomotive Service Advisor Requirements\n\n * Previous experience in the truck or automotive industry\n\n * Strong customer service, communication, and satisfaction skills\n\n * Proven ability in inventory control and stock management\n\n * Organised, with an analytical approach to handling customer queries\n\n * High attention to detail with strong administrative and computer skills\n\n * Motivation to upsell and identify new sales opportunities\n\nAutomotive Service Advisor Benefits\n\n * 22 days of holiday plus bank holidays\n\n * Company pension contributions\n\n * Monthly performance-based bonus\n\nIf this Automotive Service Advisor role aligns with your skills and experience, we encourage you to apply immediately