Summary You’ll assist in the delivery and development of a programme of activities and events. By doing so, you’ll help to create an enjoyable experience for everyone that visits and help them understand more about our place. Salary: £12.75 per hour Contract/duration: Fixed term contract until 12th September 2025 Hours/working pattern: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but it may be necessary for us to alter this pattern from time to time to suit the needs of the business which is open 7 days a week, including bank holidays. Potential start date: ASAP Interview date: w/c 5th May 2025 For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here The Bateman’s and Bodiam Castle portfolio consists of two very different properties run by one passionate team. Reporting to the Senior Visitor Experience Officer, you’ll work closely with the wider Visitor Experience team, and mainly be based at Bodiam Castle. Bodiam Castle is an impressive 14th century moated castle and one of the most famous castles in Britain. The spiral staircases and original features make for an ever-inspiring atmosphere with a strong spring and summer business appealing to tourists, families and school groups. Ten miles away in Burwash nestles Bateman’s, the former home of Rudyard Kipling. This 17th century house remains much the same as the world-famous writer left it. Batemans has a real family feel, with a team who will give you a warm welcome. The garden and landscape at Bateman's provided the inspiration for Kipling’s magical tales in Puck of Pook's Hill and Rewards and Fairies. What you'll be doing Working with the visitor experience team you'll create and deliver events and activities that bring our place to life for our visitors all year round. This can be in a busy outdoors environment, with practical and physical work required at times. Understanding how and why we engage our supporters is key. You’ll help link everything we do back to our cause and the on-going work we do. You’ll deliver high standards of presentation on site and ensure all our communications with our visitors around the property is clear and consistent. As a champion of exceptional visitor experiences, you’ll join a high performing team to give visitors a memorable day out. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role. Who we're looking for We'd love to hear from you if you have: good communication skills, building relationships with a wide range of people a team player, but can also work by yourself adaptable and have a flexible approach an understanding of the importance of great service keen to learn new things well organised and able to manage time well The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18)Tax free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria Flexible working whenever possible Employee assistance programme Free parking at most locations Independent financial advice Click here to find out more about the benefits we offer to support you.