Exciting Opportunity: Practice Development Pharmacy Technician
Join our dynamic Patient Services team at Denmark Hill! We're looking for a dedicated Practice Development Pharmacy Technician who is passionate about enhancing pharmacy practice and patient care.
Key Responsibilities:
1. Demonstrate expert knowledge in all aspects of Patient Services and Pharmacy Practice, working in Patient Services on designated days.
2. Collaborate with the Patient Services Team to deliver high-quality education and training on local policies, procedures, and safety initiatives, while supporting the implementation of system changes.
3. Proactively train pharmacy staff on-the-job and conduct training needs analysis to identify priority areas for ongoing educational support within the Operations team.
4. Lead the continuous education, training, and professional development of staff, promoting the acquisition of new skills, knowledge, and competencies.
5. Act as an autonomous professional practitioner and role model within the department.
Main Duties and Responsibilities
Policy & service development:
1. To be responsible for the education and development of all Pharmacy staff in practice supporting on-the-job training and practice development.
2. To work with the Patient Services Team to develop and maintain orientation packages for new staff and be responsible for their orientation to the dispensary and department.
3. To support with reviewing and writing Patient Services SOPs as required.
4. To lead the continuing education, training and professional development of staff continuously promoting the acquisition of new skills, knowledge and competence in Patient Services and the wider department.
5. To liaise with the Patient Services Team to identify how best training and development can be utilised to meet service needs and manage risk.
6. To contribute to an environment in which effective practice is fostered, implemented, evaluated and disseminated through a range of approaches.
7. To propose, contribute to, and participate in, pharmacy service developments and quality improvement projects in line with departmental and Trust priorities.
8. To develop and maintain accurate training records and produce reports as required. To provide the Deputy Chief Pharmacist Operations with details of output, performance and activity at specified time intervals in the agreed format.
About us
King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of £1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Job responsibilities
Staff management and training
1. To be responsible for the management of Rotational Assistant Technical Officers in Patient Services and support Apprenticeship completion/ directly manage their enrolment onto NVQ L2/L3 and be their Work Training Supervisor to support course completion.
2. To work as Educational Supervisor (ES) and facilitate training for staff undertaking ACPT training as per departmental requirements.
3. To work as a Practice Supervisor (PS) to support Pre-Registration Pharmacy Technicians and ensure there are sufficient supervisors to support them in their dispensary rotation, including carrying out observations and Multisource Feedback Forms.
4. To support the training and development of external students in the Dispensary, i.e. Project Search Interns, Work Experience Students, Mpharm students and others.
To work collaboratively with the Education and Training team to ensure that all trainees objectives are met, and adequate practice supervision is provided when in Dispensary.
1. To participate in the recruitment and selection of pharmacy staff.
2. To partake in Local Faculty Group (LFG) meetings and Pharmacy Technician Management (PTM) meetings to feedback on training and support departmental initiatives.
3. To act as an autonomous professional practitioner and always behave in a manner that is professional, positive and polite.
4. To be a role model and maintain high standards of practice at all times.
5. To identify and facilitate the training and development of pharmacy staff in line with service needs and personal development plans.
6. To assess, review and give constructive feedback about Pharmacy practice and competencies of staff in Patient Services.
7. To provide education for other pharmacy staff related to a pharmacy practice and educational issues.
8. To participate in education and training programmes to develop skills as part of a commitment to continuing professional development and the concept of lifelong learning and maintain a portfolio of practice.
9. To undertake CPD/ revalidation as required by the General Pharmaceutical Council.
Research and development
1. To develop, implement, monitor and evaluate policies and guidelines.
2. To supervise other Pharmacy staff in undertaking audit projects.
3. To be aware of research and developments in the field of Pharmacy practice and Patient Services.
4. To utilise and evaluate tools to audit education, training and professional practice within Pharmacy.
5. To undertake own research and publish practice research in Pharmacy Training & Development.
6. To present the results and outcomes of own research and audits locally, nationally or internationally as appropriate.
General
The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post.
1. To observe the rules, policies, procedures and standards of King's College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations.
2. To observe and maintain strict confidentiality of personal information relating to patients and staff.
3. To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues.
4. This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder.
5. All employees must hold an 'nhs.net' email account which will be the Trust's formal route for email communication.
6. Everyone is responsible for promoting inclusion no matter their role or team. At Kings, we want to create an environment where everyone feels valued, respected and welcomed.
Infection Control Statement
The post holder has an important responsibility for and contribution to infection control and must be familiar with the infection control and hygiene procedures and requirements when in clinical areas.
These requirements are set out in the National Code of Practice on Infection Control and in local policies and procedures which will be made clear during your induction and subsequent refresher training. These standards must be strictly complied with at all times.
For further details please see the full job description and person specification attached.
For any queries contact the current post holder:
Rosie Mwandiambira
02032995712
Person Specification
Experience
Essential
1. Significant experience of working in a Pharmacy (community or hospital)
2. Experience of research and audit work
Desirable
1. Knowledge of procedures for dispensary services
2. Knowledge of current roles and training requirements of Pharmacy Assistants and Technicians workforce
3. Knowledge of pharmacy computer systems
Qualifications
Essential
1. Recognised GPhC accredited Level 3 Pharmacy Technician qualification or equivalent
2. Professional registration with the General Pharmaceutical Council
3. Accredited Checking Pharmacy Technician qualification
4. Practice Supervisor Training or equivalent experience
5. Line Management experience
Desirable
1. Educational Supervisor Training (Propharmace)
2. Previous experience of co-ordinating NVQ Level 2 award
3. Member of APTUK
4. Previous experience of co-ordinating NVQ Level 2 award
Employer details
Employer name
King's College Hospital NHS Foundation Trust
Address
King's College Hospital
Denmark Hill
London
SE5 9RS
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