Job summary The Molecular Diagnostics department is looking for an Administrative Officer to provide efficient and effective administrative support to the Molecular Diagnostics Department to facilitate the timely provision of diagnostic services ensuring procedures in relation to donors and patients are carried out to the highest possible standard. You will work as an active team member assisting with a comprehensive range of administrative duties/procedures as dictated by the workload of the Department. You will be required to communicate with the general public, other NHSBT departments and external contacts as required, whilst maintaining strict confidentiality at all times and ensuring that information relating to patients and donors is kept in a manner in accordance with NHSBT policies & procedures. 'We can offer both full time and part time hours between Monday to Saturday, 07:00-18:00(Saturday working would be compulsory with this role). Please indicate in your supporting information how many hours you would like to work and the frequency (e.g. part time, 20 hours per week over 4 days 10am to 3pm)'. Main duties of the job In this role you will be required to: Spend the majority of your time undertaking sample receipt and data entry within a team environment Work as an active team member assisting with a comprehensive range of administrative duties/procedures as dictated by the workload of the Department Communicate with the general public, other NHSBT departments and external contacts as required Always maintain strict confidentiality and ensure that information relating to patients and donors is kept in a manner in accordance with NHSBT policies & procedures Receive and make telephone calls Occasionally deal with queries and requests for information from members of the public Maintain manual and electronic filing systems Undertake general office duties for example photocopying and scanning documents, minute taking About us At NHS Blood and Transplant, were incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers. Its an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme. We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. Date posted 23 April 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year Contract Permanent Working pattern Full-time, Part-time Reference number 006358 Job locations NHS Blood and Transplant Bristol Filton Bristol United Kingdom BS34 7QH Job description Job responsibilities Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification. Job description Job responsibilities Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification. Person Specification Qualifications Essential Minimum of GCSE grade C or above including English and Maths or equivalent qualification / experience. ECDL (part I & II) or ITQ2, or CLAIT II, or RSA III text or word processing or demonstrable workplace experience. Demonstrates commitment to own continuous learning and development. Experience Essential Experience of working with information technology using Microsoft Office packages (Word, Excel and PowerPoint), or equivalent Systems. Competent in keyboard use, for example this might be achieved through regular use to input and update data. Ability to work in a busy office environment, using office equipment (eg photocopier, scanner), handling conflicting deadlines and priorities. Person Specification Qualifications Essential Minimum of GCSE grade C or above including English and Maths or equivalent qualification / experience. ECDL (part I & II) or ITQ2, or CLAIT II, or RSA III text or word processing or demonstrable workplace experience. Demonstrates commitment to own continuous learning and development. Experience Essential Experience of working with information technology using Microsoft Office packages (Word, Excel and PowerPoint), or equivalent Systems. Competent in keyboard use, for example this might be achieved through regular use to input and update data. Ability to work in a busy office environment, using office equipment (eg photocopier, scanner), handling conflicting deadlines and priorities. Employer details Employer name NHS Blood and Transplant Address NHS Blood and Transplant Bristol Filton Bristol United Kingdom BS34 7QH Employer's website https://www.nhsbt.nhs.uk/ (Opens in a new tab)