All Star Lanes is where retro vibes meet modern thrills!
With buzzing cocktail bars, delicious American comfort food and fun packed competitive socializing activities, it’s the place to be.
Think slick vintage lanes, epic arcade games and private karaoke booths where unforgettable memories are made, whether you are celebrating big or just living it up on Tuesday – good vibes and superb time guaranteed!
We are currently seeking an experienced and driven General Manager who will be responsible for overall leadership, performance and profitability of our venue in Shepherd's Bush.
This is an exciting opportunity for a dynamic hospitality or leisure professional with a proven track record in managing high-performing, fast-paced environments.
The Role:
As a General Manager, you will be at the heart of everything - ensuring high standards, managing day-to-day operations, inspiring and empowering your team to consistently exceed guests' expectations.
What you will be doing:
1. Oversee operation of the venue, including staff management, customer service, H&S, and financial aspects.
2. Monitor KPI’s, budget, and P&L performance to identify areas for improvement.
3. Ensure full compliance with regulatory and safety requirements.
4. Lead, inspire, and develop a high-performing team.
5. Deliver excellent customer service.
6. Foster a culture of innovation and improvement.
What you need to succeed:
1. Proven track record in a senior operational role within the leisure or hospitality sector.
2. Strong leadership and people management skills.
3. Solid financial and commercial acumen.
4. Flexible, hands-on approach with a solution-focused mind.
5. You don’t just meet expectations — you’re wired to exceed them.
6. Ability to inspire, motivate, and lead a passionate team to deliver standout service.
In return we offer:
1. Competitive salary plus bonus.
2. A genuine work/life balance.
3. Work with a team of like-minded individuals who live and breathe good vibes and great service.
4. Free meals on shifts.
5. Free bowling and 50% discount on food & drinks for you and your friends & family.
6. Genuine progression opportunities.
If you are a natural leader with a passion for people and hospitality, this is your chance to help create experiences people love and lead a team that makes it happen. If that’s your kind of challenge, APPLY NOW!
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