Job Ref: CH2070
Branch: Thainstone House
Location: Inverurie, Aberdeenshire
Salary/Benefits: Competitive Salary + extensive benefits package + service charge up to £2000 per year
Contract type: Permanent
Hours: Full Time
Shift pattern: 4 on and 4 off
Hours per week: 30 to 40
Posted date: 29/12/2024
Closing date: 03/03/2025
Can you take responsibility for maintaining our standards during the night shift?
We’re looking for an enthusiastic and responsible Night Porter to manage our night desk between 10pm and 7am. You must take pride in your work, and be well-presented, articulate, and passionate about customer service. The job is full-time, and includes working at weekends. Previous night experience in a hotel is preferred.
It’s a wide-ranging role, including responsibility for security, setting function rooms up for events, storing furniture and equipment, carrying out our standard end-of-day procedures, and meeting guests’ food and beverage requirements throughout the night.
Personable and engaging, you’ll provide first-class customer service and ensure that every interaction exceeds the guests’ expectations. You’ll also need good attention to detail, to produce audit reports and to maintain our high security standards at all times. When required, you’ll also help the cleaning, bar and reception teams. You may also be asked to act as duty manager at times.
What we need from you
* Night experience in a hotel is preferred
* Taking responsibility for your own work
* Passionate about customer service
What we offer
* Competitive salary
* 100% service charge, up to approx £2000 per year
* Attractive staff uniform
* Flexible working pattern
* Training and development opportunities including SVQs and professional qualifications
* Team meals
* Free Team transport (in applicable locations)
* Discounted rates across our group of hotels for accommodation and food beverage for you and your friends and family
* Pension
* Great selection of benefits
Do you believe it's essential to exceed expectations?
Then we want to work with you!
Thainstone House has a rich history, dating back to the 18th century. Once a grand private home, it's now an elegant Aberdeenshire hotel where guests are welcomed with warmth and traditional Scottish hospitality.
Because the team at Thainstone House are on a mission: to create memories that last a lifetime. We're highly motivated, driven to succeed and focused on making our guests' journey the best it can be. Of course, we also like to have a good time along the way.
Standing proudly in acres of its own woodland, Thainstone House is less than 10 minutes' drive from the small town of Inverurie. The locals are polite, humble people - the kind who appreciate the Scottish produce available in their independent shops, lovely restaurants and great bars.
Inverurie offers all the amenities of modern life, too. It's well connected, with direct trains running regularly to Aberdeen, taking just 25 minutes, as well as to Inverness. Aberdeen airport is only 20 minutes' drive away, with flights across the UK and to a handful of European destinations.
As a beautiful mansion house in such an ideal location, Thainstone House is a popular choice for weddings, as well as spa and leisure guests and business travellers. Working here is an opportunity to further your career as part of a successful, award-winning team.
Can we tempt you to join us?
Three reasons to choose a career with Crerar Hotels
* Destination locations - Scotland provides a sought-after quality of life, ideal for outdoorsy types.
* Talent development - We always aim to progress staff internally where possible, which means a number of our team have been with us long-term.
* Shaped by our values - We take pride in providing a truly authentic experience; we're warm in personality, curious to get to know our guests and confident in sharing our knowledge.
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