Reception Duties:
1. Greeting visitors, assisting parents and students, and answering queries, questions, or concerns.
2. Answering the telephone and dealing with enquiries from parents, students, staff, and members of the public.
3. Providing secretarial and administrative support to staff across the academy.
4. Word processing letters and documents.
5. Communicating with parents via text or email.
6. Enabling visitors' access to the site, using the doorbell system to lock/unlock gates.
7. Shared administration of appointments and organization for Parents' Evenings.
8. Assisting with student timetables/classes for all departments.
9. Performing general administrative tasks.
10. Filing of student records.
11. Administration of fire drills.
12. Managing incoming and outgoing mail.
13. Booking meetings for outside agencies, e.g., Social Workers.
14. Liaising with various outside bodies, providing information, assistance, and advice (e.g., to police, local organizations, students, Directors, members of the public).
15. Administrating the new admissions process.
16. Providing support to the school's Finance Team as required.
Required as soon as possible, an energetic, resilient person who enjoys a variety of tasks and challenges to join our busy main office. Working hours are 8am - 4pm Monday to Friday (3.30pm on Fridays). This is a term-time only post with an additional 5 days to be worked in the academy holidays or on INSET days. The office staff work on a rota to provide office cover for INSET days.
Confidentiality and a good working knowledge of Microsoft Office are essential for this role. Having achieved the best results in the school's history in summer 2023, followed by a visit from Ofsted in May 2024, where we were judged as a strong 'Good' in all areas, Buckler's Mead Academy is going from strength to strength. This is a challenging and fulfilling role that would equally suit someone starting out on their career or someone with years of valuable experience. Duties are varied and include assisting visitors at reception, answering the telephone, dealing with enquiries from parents, staff, students, and members of the public, word processing, and general admin duties, as well as incoming and outgoing mail. There may be some degree of finance work. Knowledge of SIMs would be an advantage, but training will be provided. A friendly, helpful personality and the ability to work under pressure to meet conflicting deadlines are essential, as well as the ability to work well as part of a team.
In return, we can offer the full support of a dedicated and committed team of staff, a supportive induction programme, and ongoing professional development, plus the opportunity to work in a developing academy in a beautiful area of the South West. Staff benefits include free on-site parking, membership of the Local Government Pension Scheme, and access for all staff to the Employee Assistance Programme "Health Assured," which is a telephone-based advice, information, and counselling service. A selection of meals, snacks (hot and cold), and drinks is available for staff to purchase from the refectory. We seek to significantly invest in developing all of our staff. This has been strengthened by our work with Trust partners, and the successful candidate will benefit from trust-wide opportunities, CPD, and working with colleagues across trust schools.
Our vision as an academy is "An Inspiring Education For All." We believe that all members of our community should be given the opportunity to be happy, to achieve, participate, and become successful. Our job as professionals is to ensure this happens. All our staff sign up to these aspirations and play a full role in contributing to this vision through inclusive teaching and support. We seek to recruit dedicated and talented staff, highly committed to making a difference. The academy is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments are subject to references and a full Disclosure and Barring Service check. Please note that in line with 'Keeping Children Safe in Education' requirements, we carry out social media checks on all shortlisted candidates. Buckler's Mead Academy is an equal opportunities employer. The campus is a no smoking site.
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