We have an exciting opportunity available for an Apprentice to join our Main Office in Aberdeen. The role would involve reception cover and being the first point of contact for visiting clients, emails and calls. The successful candidate will also provide business support on a day to day basis to departments within the firm.
This is an entry level role and the successful candidate will be required to complete their SVQ in Business and Administration alongside the position.
KEY RESPONSIBILITIES
1. Management of meeting room bookings and preparation/presentation of the facilities.
2. Management of catering requirements for corporate clients and other meetings held.
3. Setting up in-person and virtual meetings, appointments, liaising with staff and clients and answering queries.
4. Processing of Credit Card payments over the telephone and in person and creating appropriate credit slips – emailing to Finance Department with daily returns and end of day banking slips.
5. Highest level of customer service when greeting clients on arrival, secure sign in procedure and informing partners/staff of their client’s arrival.
6. First point of contact for all calls received at Main Office.
7. Administration duties, including using the Visual Files system, arranging couriers, booking taxis, kitchen maintenance, printer checks & filing.
8. Dealing with all suppliers / maintenance / Building Managers.
9. General day to day running of the office / assisting with any queries / issues for all members of staff.
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