Barclays is seeking a detail-oriented and experienced GDPR Case Manager to join our growing team. If you have a passion for regulatory compliance and enjoy navigating complex casework, this is a fantastic opportunity to build your expertise in a dynamic and fast-paced environment.
To be successful as a GDPR Case Manager, you should have:
* Demonstrable experience in stakeholder management.
* Strong understanding of regulation.
* Attention to detail.
Some other highly valued skills may include:
* Inquisitive mindset.
* Ability to work independently and in a team.
You may be assessed on key skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.
This role is based in Manchester.
Purpose of the role
To support business areas with day-to-day processing, reviewing, reporting, trading, and issue resolution.
Accountabilities
* Support various business areas with daily initiatives including processing, reviewing, reporting, trading, and issue resolution.
* Collaborate with teams across the bank to align and integrate operational processes.
* Identify areas for improvement and provide recommendations in operational processes.
* Develop and implement operational procedures and controls to mitigate risks and maintain operational efficiency.
* Create reports and presentations on operational performance and communicate findings to internal senior stakeholders.
* Identify industry trends and developments to implement best practices in banking operations.
* Participate in projects and initiatives to improve operational efficiency and effectiveness.
Analyst Expectations
* Perform prescribed activities timely and to a high standard, driving continuous improvement.
* Require in-depth technical knowledge and experience in their area of expertise.
* Understand the principles and concepts within the area of expertise.
* Lead and supervise a team, supporting professional development, allocating work, and coordinating resources.
* If in a leadership role, demonstrate leadership behaviors: Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others.
* For individual contributors, develop technical expertise and act as advisors where appropriate.
* Impact related teams' work within the area.
* Partner with other functions and business areas.
* Take responsibility for the end results of operational processing and activities.
* Escalate policy or procedure breaches appropriately.
* Embed new policies/procedures adopted for risk mitigation.
* Advise and influence decision-making within their expertise area.
* Manage risk and controls related to their work, complying with relevant rules and regulations.
* Understand how their sub-function integrates with the organization’s products, services, and processes.
* Make evaluative judgments based on factual analysis, paying attention to detail.
* Resolve problems by identifying solutions based on technical experience, guided by precedents.
* Guide and persuade team members and communicate complex or sensitive information.
* Act as a contact point for stakeholders outside their immediate function, building external networks.
All colleagues are expected to demonstrate Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, and embody the Barclays Mindset: Empower, Challenge, and Drive.
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