Lincolnshire Partnership NHS Foundation Trust
An opportunity has arisen for a Part-Time Medical Secretary to join Louth CMHT.
Our medical secretaries provide a highly valued service to the clinical team, ensuring efficient audio, copy typing and word processing services in a timely, accurate, and quality manner. Previous administrative experience in a healthcare environment is valuable, along with good knowledge of using computer systems, especially spreadsheets, and organizational skills. You should be a team player with excellent written and verbal communication skills, a good telephone manner, and strong interpersonal skills.
The post-holder will need to prioritize and organize their own workload, be comfortable working in an ever-changing environment, and maintain focus on providing excellent service to patients, staff, and external stakeholders such as referrers. The post holder will be based at Windsor House with expectations of travel to support Consultant outpatient clinics regularly.
The Post Holder will be offered regular management supervision and opportunities for continuing professional development within LPFT.
Main duties of the job
The Medical Secretaries work both independently and as a team. You will need to have the self-discipline and organizational skills to manage the work on your own, while also collaborating with team members to share workloads or meet deadlines.
The primary duties of the role include:
1. Administration of clinic letters and documents
2. Maintaining up-to-date records
3. Supporting clinicians by completing the administration of outpatient clinics
4. Liaising with patients, Consultants, and other members of staff
5. Working as an integral part of the Louth CMHT Medical Secretaries Team
About us
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism, and social care services in the county of Lincolnshire. Employing around 2,900 staff and serving a population of over 768,400, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We believe the key to high-quality care is a contented workforce, reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top-scoring NHS Trusts in the Midlands for being compassionate and inclusive.
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups, and are always looking at what more we can do to support our staff.
Whether you're taking the first exciting steps in your career, seeking a new challenge, or searching for a better place to raise a family, Lincolnshire offers a range of rewarding health and social care careers in a friendly, fascinating, and affordable county.
Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You section of the document.
Person Specification
Experience
* Ability to take and produce formal minutes of a variety of meetings in both face-to-face settings and remotely
* Substantial experience in a senior PA role and working with senior level staff, including experience of using audio/copy typing
* Experience of coordinating and delegating work and reviewing people's performance
* Experience of working with people with mental health problems
* Experience of working as part of a team in a busy office
* Diary Management including electronic diary management
* Previous experience in a medical or NHS setting
* Customer Care CPA Overview
* Knowledge of Mental Health Act
Qualifications
* GCSE or equivalent in English Grade A-C or 9-4 or level 2 Literacy
* RSA III Typing and Audio or equivalent
* ECDL or equivalent
* NVQ 4 Business Administration or equivalent
* AMSPAR
* Medical Terminology Certificate or experience
* Diploma in Medical Secretarial Studies
* Shorthand skills
Skills
* Excellent organizational skills
* Ability to accept and manage change
* Must be reliable and able to work under pressure and deadlines under own initiative
* Good time management skills and able to prioritize workload
* Approachable, adaptable, and flexible
* Customer focused and self-motivated
* Good communication skills ensuring that service users, staff, and carers are treated in a polite and efficient manner, using tact and confidentiality at all times
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Lincolnshire Partnership NHS Foundation Trust
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