Job Description
Client\n\n Local Authority in Ealing\n\nJob Title\n\nSEND Complaints and Tribunal Officer\n\nPay Rate\n\n £23.73 an hour PAYE/£30.87 an hour UMBRELLA\n\nHours\n\n 35 hours Mon to Fri (09:00:AM - 05:00:PM)\n\nDuration\n\n Initial 3 Month Contract\n\nLocation\n\n Mainly Office based, 4-5 days a week in office-Perceval House,Uxbridge Road,Ealing.\n\nDescription\n\nPurpose of role\n\nTo represent the Local Authority at the Special Educational Needs and Disability Tribunal and defend appropriateness of the proposed service provision for an individual child.\nTo provide key leadership in case management of SEN appeal related cases to ensure that the Council discharges its responsibilities effectively in relation to statutory appeals to the Special Educational Needs and Disability Tribunal (SENDIST).\nTo develop practice across the SEND Assessment and Monitoring Team to reduce the Local Authority's exposure to risk of appeals to Tribunals, complaints, litigation and judicial review/complaints to the Local Government Ombudsman.\nTo coordinate and draft responses to complaints, mediation, LGO enquiries and SAR requests\n\nKey accountabilities\n\nTo work directly with parents, schools, parental appointed legal representatives and other professional bodies within the statutory and legal framework related to the Special Educational Needs and Disability Tribunal process.\nTo take the lead on complex casework, providing effective mediation, drawing on strong negotiation and influencing skills across a range of complex SEN issues between parents, schools and multi-disciplinary practitioners.\n\nTo provide support and coaching to the SEND Assessment and Monitoring Team in the resolution of complex casework, ensuring that EHCP Coordinators and EHCP Officers build strategic links with schools, education provider services and other agencies to deliver positive outcomes for children and to limit the Local Authority's exposure to risk of appeals to Tribunals.\nTo be a source of expert advice to the Council and SEN officers on all aspects of the SENDIST.\nTo ensure all documentation linked to SEN appeals is distributed appropriately and within specified time restraints.\nTo coordinate allocation and attendance processes linked to mediation and resolution of all disputes relating to the SEND tribunal process.\nTo attend resolution meetings (Mediation) with parents and other professionals in an attempt to settle disputed issues without the need for formal legal redress wherever possible. This will include responsibility for negotiating changes to the EHC plans using tact and diplomacy through working with families experiencing emotional turmoil.\n\nEssential knowledge, skills and abilities\n\nIn depth knowledge and understanding of current SEN legislation and reform, statutory procedures and processes governing the provision of services for children with special educational needs.\nExtensive knowledge and understanding of the impact of SEND on childrens educational, health and social care outcomes.\nThorough knowledge of the services and agencies which may be involved in EHC assessments and EHC Plan delivery.\n\nEssential qualification(s) and experience\n\nGCSE English Qualifications, including English and Maths (grade 4 or C and above).\nPrevious SEND case management experience, including significant experience of managing a high case load of complex cases.\nExperience of communicating with children and their families and professionals concerning complex issues.Desirable\n\nSignificant experience of Appeals and Tribunals processes and guidance.\nSignificant experience of successfully managing conflict and disputes in difficult situations.\nExtensive experience of multi-agency working and working alongside a range of stakeholders to drive multi-disciplinary strategic change.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco.
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