Please note that applications are to be made by visiting our website and completing the application form on our careers page - www.caudwellyouth.org/careers
Interviews will take place via Teams on Wednesday 20th November
Caudwell Youth is recruiting for a Youth Support Coordinator in Milton Keynes to support the Area Manager in ensuring the Charity’s development and growth in ways that are relevant and in line with operational services and charitable objectives.
To ensure the Charity achieves its aims and objectives and fulfils its operational plan effectively by providing high quality support services, providing person centred long-term mentoring for young people.
To have key and major responsibility for coordinating service areas and develop the Charity’s programmes, supported by your line manager. One of your key roles will be developing positive working relationships with key partner organisations.
The role requires the successful applicant to have a full driving licence with business cover insurance, access to a vehicle and to reside in the Milton Keynes area.
Key Responsibilities
* Responsible for a geographical area, supporting up to 25 young people.
* Coordinate onboarding of young people, including the initial person-centred assessment, matching of volunteers and developing skills sessions if and when appropriate.
* Develop a multi-agency person-centred approach for the young people you are working with, to ensure your young people have the right support at the right time.
* Directly support young people whilst they are onboarding onto our mentor service.
* Identify young person’s needs including short term goals and long-term goals to ensure a smooth transition into mentoring.
* Signpost to other relevant services when required.
* Report any safeguarding concerns to the DSL, with support from your line manager.
* Work in partnership with the Volunteer team to recruit, induct, deploy, support and develop volunteer mentors.
* Organise and lead volunteer meet ups, training and stakeholder meetings.
* Support and deliver volunteer training for specialist areas, depending on the needs for the young people referred to the service.
* Ensure the integrity and effectiveness of volunteer-based support for young people.
* Effectively report on complaints and compliments relating to programmes.
* Develop local knowledge of needs and funding opportunities, with support from your line manager.
* Build knowledge of local strategies, linking in with network forums.
* Develop relationships and partnerships with local employers, benefit agencies, training establishments to enable opportunities for young people.
* With support, understand demand, monitoring targets and ensure programme objectives are met.
* Support young people to actively engage with our provision.
* Collect outcomes data, in line with quarterly reports.
* Embed engagement strategy with the young people in your area.
* Identify opportunities to develop new types of services.
* Ensure we achieve agreed development objectives, with support from your line manager.
* Endeavour to promote Caudwell Youth’s values in all that you do.
* Be an ambassador for Caudwell Youth in the geographical area you are leading.
Coordination & Development
* With support from your line manager, ensure the delivery and development of services and community-based activities and development opportunities in line with regulatory requirements and our own policies, including safeguarding, social media, health & safety and data protection.
* Develop services and activities and opportunities for inclusion, community engagement and personal development for young people as agreed with your line manager.
* Ensure appropriate planning, risk assessment and evaluation for all activities relating to your area of responsibility, with support from your line manager where appropriate.
* Develop bespoke activities for the needs of the young people in the geographical location.
Administration
* Ensure good administration, record keeping and reporting of all work undertaken in line with data protection and other regulations.
* Monitor and have oversight of volunteer input into the CRM database.
* Monitor all activities for your area against targets and objectives.
* Undertake proactive activities in line with our policies and good practice.
Partnership & Liaison
* Work closely with the team and the stakeholder steering group to promote good communication and shared focus.
* Ensure effective, relevant and appropriate communication at all times.
* Represent the Charity to other organisations, funders and supporters.
* Establish and develop good relationships with other charities and agencies to increase partnership and effective joint working where appropriate.
* Be a point of contact for members and external contacts as regards activities and service provision.
Team Ethos
* Work effectively as a team, supporting other team members and be willing to receive support whilst fulfilling your own responsibilities and tasks.
* Express and promote equal opportunities and encourage inclusion and involvement.
* Ensure good communications and relationships within the team at all times.
* Attend team meetings, personal work reviews and task group meetings proactively and as a contributor.
* Effectively lead and support a team of mentors.
General
* Act in a professional way at all times.
* Undertake and identify training as required and take a positive approach to personal development.
* Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
* Undertake any other reasonable tasks deemed necessary.
Person Specification
No candidate will meet every single desired criteria. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
Essential Criteria
Skills and knowledge:
* Excellent knowledge and understanding of young people services in the UK.
* Excellent organisation, planning and communication skills.
* Strong people skills: demonstrates empathy, leads by example, and contributes to building a desirable team culture.
* Committed to equality and diversity.
* A positive attitude with a proactive and flexible approach to work.
* Adaptable to the young people's needs.
* Understanding and drive to amplify youth voice with Caudwell Youth.
* A good understanding of safeguarding and confidentiality.
* Must hold a full driving licence, have access to a vehicle and have insurance (including business insurance).
Experience:
* Experience of youth work and supporting young people at risk.
* Experience of working to agreed delivery targets and monitoring outcomes.
* Experience of managing and completing priorities to deadlines.
* Experience of networking with partner organisations.
* Experience or knowledge of child protection meetings and conferences.
Desirable Criteria
* Experience of working within our specialisms (care experience, mental health, exploitation and offending).
* Experience of working with statutory services to support young people at risk.
* Experience of liaising and relationship building with families and carers.
* Experience of facilitating youth forums and amplifying young voice.
* Experience of managing and recruitment of volunteers.
* Awareness of other support networks for young people.
* Use of software such as Office 365 and Better Impact.
Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.
Job Types: Full-time, Permanent
Pay: £29,638.00 per year
Benefits:
* Additional leave
* Company pension
* Paid volunteer time
* Sick pay
* Work from home
Schedule:
* Flexitime
* Monday to Friday
Experience:
* Youth work: 1 year (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person
Application deadline: 13/11/2024
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