Senior Manager Job Summary
Improve shipper experience and operational synergies with our shippers. You will translate Amazon Shipping's long-term vision into strategic and tactical action plans for the business and multiple middle and last mile EU Ops teams.
Key Responsibilities:
* Strategic advocate and influencer, collaborating with shippers, cross-functional partner teams, and key stakeholders.
* Improve critical operational metrics by designing new processes and partnerships with Business, Product, and Operations teams.
* Develop plans and routines to ensure strategic and tactical initiatives are delivered on schedule and to expected standards.
A Day in the Life:
You will be part of the core team supporting Amazon Shipping growth, designing and shaping processes, engaging and influencing multiple Ops stakeholders to build a shipping service provider our customers love. You will have a proactive approach, understanding of operations, solid leadership skills, and the ability to build and leverage relationships with various stakeholders.
About the Team:
Amazon Shipping offers Amazon's delivery capabilities as a product and service. Our first customers are sellers in the EU, offering domestic volume using our delivery network.
Basic Qualifications:
* degree
* Relevant experience in shipping/logistics industry, shipping service providers, or global freight forwarding
* Experience communicating and engaging with various stakeholders, including peers and leadership
* Establishing repeatable processes and driving automation/standardization initiatives
* Using data or anecdotal evidence to influence business decisions
Preferred Qualifications:
* Owning end-to-end program strategy and delivery
* Interacting with and presenting to C-suite and senior executives
* Six Sigma certification or equivalent structured problem-solving training
* Managing programmes or projects
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