Job Title:
Amazon Ads & Retail Media Director
Job Description:
Introduction
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce, and experience, underpinned by modern creativity.
Purpose of the Role
As the Amazon Ads & Retail Media Director, you will have the product expertise to manage the delivery of our eCommerce and Retail Media proposition for the large and diverse collection of clients across dentsu’s go-to-market brands. You will be reporting to the Total Commerce Partner, and you will need to have an expert understanding of the ecommerce landscape, primarily focusing on the paid activity, but also have understanding regarding organic activity and how this benefits our clients.
Key Responsibilities
1. Providing strategies for clients to yield the greatest success from Amazon and Retail Media activity.
2. Direct line management of three experienced Managers and manage an overall team of 12+.
3. Become the senior point of escalation for key Retail Media clients
4. Create best practice processes to improve efficiency in the team and reduce errors.
5. Working with partners and internal specialists to define best practices and improve processes and ensure they are carried out at appropriate intervals.
6. Ensuring internal accounts are audited regularly, identifying areas for improvement for individuals, client accounts & the department.
7. Creating and maintaining a clear team structure with established reporting lines and account responsibilities.
8. Building a team to support the growth of the product within the business.
9. Taking complete ownership of training on Amazon and Retail Media and develop a best-in-class approach to upskill other staff members in the business.
10. Feedback on errors to highlight individual, team and departmental weaknesses with the aim of providing solutions to make improvements with a target of zero revenue lost to errors.
Qualifications + Skills
11. Day-to-day experience of working in platform (Amazon Ads, Criteo, Citrus, etc.)
12. A history of biddable channel experience (5+ years within a biddable channel)
13. Previous experience of managing team of highly skilled individuals.
14. Good communication and relationship building skill both with internal stakeholders, and third parties.
15. The ability to understand and audit current capabilities, tools, teams, structures, and approach across the UK, and create an overarching go-to-market proposition for the channel underpinned by a consistent, best-in-class approach to delivery.
16. Strong stakeholder management at all levels.
Inclusion and Diversity
Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds, and cultures.
We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.