Role: Accounts Receivable Assistant
Reporting to: Accounts Receivable Manager
Based: Hybrid +3 days a week at our HQ in Clapham Junction
Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this a great place to work!
We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging. We are now on the lookout for an Accounts Receivable Assistant
So, what's stopping you? Apply today and be YOU with us!
What you need to know about us...
We're not like any other gym company; we are The Gym Group, a place where you can #BeYouWithUs and perform to your absolute best. We are successful; by membership we're the 2nd largest gym business in the UK and the 4th largest in Europe. We hire people with real passion, positivity and enthusiasm which motivates and inspire those around them. We actively invest in our employees; it's so important to us that our people can thrive in our environment and can make the most of the flexibility and support we offer to all of our teams. We have been recognised as #1 in our industry by Glass Door and #25 in the Top 50 Best Places to work in 2022 which is all down to our great leaders and exceptional teams. We have held the prestigious Investors in People Gold Award for 2 years, we are proud of our people and our Gym Support teams are phenomenal; you want to be a part of that, we know you do!
What you need to know about the role...
The primary objective of this role is to ensure the timely and accurate collection of all outstanding invoices, maintaining meticulous records of all transactions and customer interactions. You will play a crucial part in safeguarding the financial health of the company by efficiently resolving customer queries and disputes, contributing to a positive customer experience and smooth financial operations.
Key Responsibilities:
* Generate and send invoices to customers.
* Monitor customer accounts for overdue payments.
* Follow up on outstanding invoices via phone, email, or mail.
* Process customer payments and post them to the appropriate accounts.
* Reconcile customer accounts and resolve any discrepancies.
* Maintain accurate records of all customer interactions and transactions.
* Prepare reports on accounts receivable activity.
* Collaborate with other departments to ensure timely and accurate billing.
* Stay informed about changes in accounting regulations and best practices.
Skills/Experience Requirements:
* Proven experience in an accounts receivable role.
* Strong understanding of accounting principles and practices.
* Proficiency in accounting software and Microsoft Office Suite.
* Excellent communication and interpersonal skills.
* Strong organisational and time management skills.
* Ability to work independently and as part of a team.
* Attention to detail and accuracy.
* Problem-solving skills and ability to handle customer disputes.
So, we've told you all about us and our amazing new opportunity; now it's your turn to hit 'Apply' and tell us about YOU. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us - when we say #beYOUwithus we really do mean it!