Company Overview Ocasa was established to exclusively manage a UK residential property portfolio on behalf of private investment funds. We focus on delivering an exceptional experience to residents living in our quality, yet affordable homes. Role Overview Reporting to the Head of Assets, the Facilities Manager will manage all property related aspects across our portfolio including the management of our maintenance helpdesk and compliance teams. Key Responsibilities Implement and manage the Planned Preventive Maintenance programme across the portfolio within set budgets Managing the procurement of property maintenance suppliers, cleaners and landscaping contracts, tendering work packages to ensure best value, monitoring and maintain supplier compliance certification records; and ensuring compliance with Service Level Agreements within set budgets Supporting the Head of Assets with the delivery of the Regional Maintenance team (TBC) Management of FM teams; Maintenance Helpdesk, Compliance, and Regional Maintenance teams once in place, managing performance, and supporting with their continual learning and development Advising on and managing a programme of Lifecycle/Planned works replacement across the portfolio, typically to be delivered by third party contractors, and ensure that adequate budgets are set for this future work and the portfolio is maintained to a high standard to meet the needs of our tenants and protect the property value Reviewing existing and prospective acquisitions due diligence documentation with the wider team, to advise on budgets to be set and approved to deal with all building matters, immediate repairs required, and longer-term Lifecycle costs following acquisition Provide technical advice as and when required Assist the Head of Assets in driving cost efficiencies through the procurement and tender process with suppliers, leveraging the scale of the growing portfolio size Responsible for the annual proactive works budget Managing the insurance claim process Work closely with contractors to improve service delivery and validate any necessary invoices Implement and maintain and contractor register and associated documents Ensure Health and Safety polices and processes are adhered to Develop and implementation of FM policies and processes Experience and Qualifications Relevant technical qualification Strong experience in FM/Estate Management Demonstrable experience in building and managing FM teams Experience in preparing tenders and request for quotations documentations Sound understanding of building construction technology Good working knowledge of mechanical and electrical systems Contract management skills Willingness to travel across a national portfolio Company Benefits Enhanced Pension 25 days annual leave, plus UK bank holidays Your birthday off Time off to move home Life assurance Group Income Protection Private healthcare via Bupa (taxable benefit) Commitment to your learning and development Employee wellness resources and events Employee Assistance Programme Regular team building events Our Values We have built a business to be proud of and our values are key to our ongoing growth. All Ocasa colleagues are expected to demonstrate our values in their ways of working. Considered We recognise our responsibility to act with a considered approach. It is through careful consideration that we achieve the best outcomes for ourselves and others. Principled We believe in doing the right thing, and we hold our principles closely in everything that we do. Empathetic Empathy is key to creating a culture that’s open, supportive, and kind. Whether it’s working with colleagues, residents, or external parties, we treat everyone with empathy. Knowledgeable We hold ourselves to a high standard, every member of the Ocasa team is an expert at what they do. Additional Information Regular travel is required across Ocasa locations. Travel may include overnight stays. A valid driving license is required for this role with access to your own vehicle. The successful candidate must, by the start of the employment, have permission to work in the UK. We require all candidates that have been offered employment with us to complete a background check that will include eligibility to work in UK, employment referencing, DBS check, and depending on the role, further checks may need to be conducted. We know that to be truly innovative, we need to have a diverse team. That is why Ocasa is committed to creating an inclusive environment and is proud to be an equal opportunities employer. We will make reasonable adjustments to our recruitment process to ensure that you have the best chance of success. Please contact our People team to discuss how we can support you: recruitmentocasahomes.co.uk