An exciting opportunity for a Senior Medical Secretary has arisen to work as part of our busy Head & Neck team. Providing secretarial support for the consultants and junior medical staff in the team with particular responsibility for audio typing and cross cover for leave as delegated by Team Leader.
The post holder will be required to demonstrate a significant level of initiative in organising their workload and in making decisions and taking action in accordance with departmental policy.
Responsibilities include:
1. Typing all correspondence relating to outpatients and inpatients, including departmental correspondence, with a low rate of errors and to meet Trust turnaround targets.
2. Regularly liaising with the Team Leader to ensure departmental priorities are met.
3. Managing consultants’ diaries, booking meetings, and taking minutes where appropriate.
4. Arranging patients’ new and follow-up appointments as required using the PAS system and liaising with appropriate departments.
5. Receiving enquiries from patients and staff, resolving enquiries of a more complex nature and dealing with them as appropriate.
6. Providing cross cover for the secretarial team during annual leave and sickness.
7. Co-operating with the introduction of new procedures, policies, or technology, including any technology associated with the Patient Administration System (PAS), assisting team leads with implementation.
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute, and community services. We are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow.
We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards, including The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and will consider all requests from applicants who wish to work flexibly.
For further details or informal visits, contact: Name: Sue Prince, Job title: Team Leader, Email address: s.prince2@nhs.net, Telephone number: 01902 481921.
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