An exciting opportunity has arisen to join the MSK Therapies Team within East Sussex as an MSK Care Coordinator working with the wider Musculoskeletal rehabilitation service.
This is a substantive post and a new role in our service. As such we are looking for someone with patient facing experience and exceptional communication and organisational skills. You will be a key instigator in the role's development and will need to be able to work flexibly within an evolving remit within the MSK team and wider Trust Rehabilitation Services.
Main duties of the job
You will be working 1:1 with patients, enabling them to engage with our service. You will be working with our teams to make our services more accessible to patients especially those at risk of health inequalities.
You will be part of the patient engagement team, developing our service in response to patient feedback. The role requires excellent communication, organisational and ICT skills, as well as the ability to remain calm, professional and enjoy working as part of a fast-paced multi-disciplinary team.
You will need to be able to communicate confidently and empathetically with patients who may have additional social needs and link with clinical teams, administrative teams, the VCSE and Social Prescribing Services.
The successful candidate will need to have an understanding of personalised care and an enthusiasm to learn. We will support you to develop as a health coach and motivational interviewer and to complete the National Care Coordinator development framework with the support of our teams.
About us
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at Conquest Hospital and Eastbourne District General Hospital, staff restaurants and on-site staff accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available for a small administration fee.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Job responsibilities
Please refer to the job description attached.
Person Specification
Qualifications
* Good level of general education including A levels and GCSE or equivalents including functional skills level 2
* Evidence of continued professional development to NVQ level 4 in relevant subject or equivalent level of knowledge and experience
* To have completed or working towards a portfolio of CPD underpinned by the competencies outlined in Competency framework for care co-ordinators
* ECDL or alternative IT qualification
* Healthy weight coach training
Skills
* Good communication skills to communicate effectively with customers, careers, specialist services and colleagues verbally and in writing
* Good keyboard and IT skills including knowledge of Microsoft Office - Word, Excel and Outlook
* Ability to identify, coordinate and organise health and social care support within required timescales using negotiation and motivational skill to promote health
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Clinical Service Manager for MSK Therapies
£25,147 to £27,596 a year, per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
Job locations
#J-18808-Ljbffr