Fitzpatrick Referrals is looking for two new receptionists to join our well-established team and provide the personal touch and high standards of care to our clients, their families, vets, and colleagues at our busy specialist veterinary orthopaedics and neurology hospital near Godalming in Surrey.
The right candidates for these roles will be excellent communicators, proactive and resourceful with the ability to deal with a busy and demanding reception desk. We are looking for individuals who are efficient, confident, and empathetic.
The role includes but is not limited to meeting and greeting patients and their families, answering a high volume of telephone calls, managing busy appointment diaries, booking appointments, liaising with referring vets and other referral centres, dealing with email enquiries, cash handling, and updating and maintaining client records.
We have one full-time position and one part-time position available, the working patterns for which are detailed below:
Full-time position
* 40 hours per week, working a fixed rota of Monday – Friday 8am – 4pm, plus 1:4 weekends Saturday 8.30am – 4.30pm and Sunday 10am – 4.30pm.
Part-time position
* An average of 15.5 hours per week working a fixed rota of Wednesday 4pm – 8.30pm, Friday 9am – 4pm, plus every other Saturday 8.30am-4.30pm.
Applicants must be able to work all of these shift times.
Fitzpatrick Referrals provides a competitive salary, a company pension scheme, life assurance, and an award-winning employee assistance programme.
Early applications are encouraged and we reserve the right to close for applications before the closing date.
Date posted: 12 March 2025
Apply now
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