Ecommerce Manager Salary: £25,959 to £29,217 per annumHours: 37.5 per week, Monday to SundayLocation: Unit 11, Canal Road, Gravesend, Kent, DA12 2PA Are you an experienced Ecommerce Manager looking for a development opportunity?As an Ecommerce Manager, you will have a background in ecommerce operations and experience managing multiple sites. You will lead teams across various locations to optimize ecommerce operations and achieve strategic objectives and targets.ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more. Key Responsibilities of the role include:Collaborate with the Head of Retail to plan, set, and manage the annual ecommerce operating budget, taking corrective actions as neededEnsure your teams are delivering as per the strategic plan and in line with company policies and proceduresMonitor and evaluate the performance of ecommerce operationsOversee ecommerce management matters, ensuring compliance and maintenance of databases Essential requirements: Proven experience in managing, supporting, and resourcing a geographically dispersed team through setting and monitoring objectives and targetsProven experience in managing and setting budgetsA good understanding of ecommerce management and the challenges of working within the voluntary sectorExcellent customer service skillsGood organisation and planning skills with the ability to manage and prioritise workload How to apply: By application form either online, downloadable from our website or by submitting a CV and cover letter to HR@ellenor.org. CV’s without a cover letter will not be considered. Application Deadline: Friday 24th January 2025Interviews will take place on Friday 31st January 2025 ellenor is committed to recognising and valuing people’s differences and promoting an inclusive environment for everyone. We are committed to recruiting and retaining an outstanding and diverse team of individuals who will work together to support our patients and their families at one of the most difficult times of their lives.