Senior Delivery Manager (Mortuaries/EPRR)
Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to NHS Hampshire and Isle of Wight, Hampshire and Isle of Wight Healthcare NHS Foundation Trust, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton Foundation Trust, South Central Ambulance Service or Hampshire Hospitals Foundation Trust.
The role is to support the Deputy Director and Strategic Lead - EPRR in the monitoring, design and delivery of the ICB and ICS EPRR portfolio focussing on the Mortuary capacity in Hampshire and Isle of Wight.
This role will specifically involve being the Programme Lead for the development of a Strategic Mortuary Plan, working with ICB teams, NHS partners, NHS England and other key external multi-agency partners. The role will include leading on Mortuary Escalation meetings and supporting an incident response team as Tactical advisor during incident response. The role will be a part of the ICB EPRR on call arrangements, which may include covering other ICB areas.
Main duties of the job
The post holder will support the delivery of an effective emergency response (EPRR) system for the Hampshire and Isle of Wight ICB. The post holder will:
* Have responsibility for the development and maintenance of the Strategic Mortuary plan to ensure there is continued mortuary capacity for the long term, focusing on forward planning and knowledge of seasonal fluctuations in mortuary capacity.
* Manage the production and updating of plans and procedures.
* Provide advice and support to all localities and services in developing and maintaining mortuary escalation plans, policies, and procedures, ensuring that plans are adapted to reflect changing circumstances.
* Represent the organization at relevant meetings and events.
* Design and implement service improvements in line with established ICB objectives that are high quality and effective.
* Engage appropriate stakeholders in plan reviews and development projects to ensure desired outcomes are understood and delivered.
About us
The Emergency Planning, Resilience and Response team is a great team to be part of. Our focus is supporting the ICB and the communities we serve to prepare for and respond to disruptive events while maintaining vital services for our patients.
We are a small team that works closely together on a wide variety of projects. Working in EPRR is dynamic, and we regularly lead the ICB's response to incidents and emergencies. The team is passionate about the service we provide to partners and patients.
We work closely with multi-agency partners such as police and fire services and are regularly exposed to interesting and varied areas of work.
Job responsibilities
3.1 Analytical and judgement skills
* Monitor, interpret, and assure quality progress against deliverables.
* Manage LRF and LHRP Risk Registers with regular analysis and reports.
* Collate qualitative and quantitative risk information and lead appropriate analysis to develop robust response plans.
* Analyse, interpret, and present data to highlight issues and risks to support decision making.
3.2 Planning and organisation
* Lead the delivery and maintenance of seasonal planning for EPRR focusing on Mortuary Resilience.
* Manage the Strategic Mortuary Meetings.
* Liaise with appropriate stakeholders to deliver improvement and development of plans based on the ICB risk register.
3.3 Policy and service development
* Draft board reports, plans, policies, and other related documents, summarizing status on issues, appraising risks and outcomes, and providing progress reports for the Deputy Director of EPRR and other relevant boards.
3.4 Financial and physical resources
* Forge close positive working relationships with stakeholders to support an effective matrix approach to resilience and EPRR working to achieve NHS objectives.
3.6 Information management
* Contribute to the strategic planning of the team work plan, identifying interdependencies across projects/functions.
3.7 Research and development
* Use research and audit data to inform improvement and development of plans and policies.
This job description and person specification outline the tasks, responsibilities, and outcomes required of the role; the job holder will carry out any other duties as may reasonably be required. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Person Specification
Knowledge, Training and Experience
* Educated to degree level in a relevant subject or equivalent level of experience in an EPRR environment.
* Good understanding of the health and social care environment and roles and responsibilities within it.
* Further training or significant experience in project management or supporting change management processes.
* Experience in communications and stakeholder management.
* Comprehensive knowledge of project management and/or health information systems development.
Communication and Relationship Skills
* Clear communicator with excellent writing and presentation skills; capable of delivering clear ideas and concepts concisely and accurately for diverse audiences.
* Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend appropriate courses of action.
Planning and Organisational Skills
* Demonstrated capability to respond to changing priorities and requirements accordingly.
Physical Skills
* Working knowledge of Microsoft Office with intermediate keyboard skills.
Responsibility for Policy/Service Development
* Ability to identify areas of good practice and areas requiring improvement.
Responsibility for Financial and Physical Resources
* Experience of contributing to the financial delivery of programmes to ensure they are cost-effective and delivered on time.
Responsibility for Human Resources
* Skills for managing work and projects ensuring they meet objectives.
Responsibility for Information Resources
* Analyse, interpret and present data to highlight issues, risks and support decision making.
Responsibility for Research and Development
* Ability to provide summary updates on research and development.
Autonomy/ Freedom to Act
* The post holder will be expected to act autonomously running the programme on a day-to-day basis.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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