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Employer: University Hospitals Sussex NHS Foundation Trust
Site: St Richard's Hospital
Town: Chichester
Salary: £29,970 - £36,483 per annum
Salary period: Yearly
Closing: 29/12/2024 23:59
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of excellence, ambition, and values that have embodied the NHS for over 70 years.
Our talented and dedicated people work together towards a common goal – to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto, and you will play a part in driving us forwards and improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. Our Wellbeing Programme for staff is extensive and designed to support you when needed, including flexible working to support work-life balance.
As a university trust and a leader in healthcare research, we value learning, teaching, and training so that we can be the best that we can be. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make.
Job overview
The post holder will provide an admin service to support the Acute Assessment Unit, including Same Day Emergency Care (SDEC). The successful applicant will work closely with the Consultants, Senior Nursing Team, and Ward Clerks in the unit to ensure exceptional care and patient experience for patients attending the unit.
Main duties of the job
1. Undertake a range of duties including administrative support for medical and nursing staff, maintaining rota and leave management.
2. Collate information and action logs to enhance governance and performance.
3. Facilitate improvement in quality of care.
4. Develop and maintain effective and efficient admin service and support strategic developments.
5. Manage monthly meetings and maintain and monitor action logs from these meetings.
6. Provide day-to-day line management of the ward clerks in liaison with the senior nursing team.
7. Manage complaints and resolve any patient issues that arise.
Person specification
Experience/Qualifications
* GCSE Maths and English
* Educated to diploma level or equivalent experience
* Over 3 years experience working in an acute NHS Trust
* Proficient working with Microsoft packages (Word, Excel, Outlook, Powerpoint)
* Experience of internal IT systems
* Experience working in an Acute Assessment Unit/Emergency Department
* Experience at undertaking audits
Skills
* Excellent organisational skills
* Ability to work to tight deadlines
* Experience of training staff
* Experience in organisation and coordination of meetings including minutes
* Experience in electronic rota management
People Management
* Experience of team management
* Understanding of Statutory and Mandatory Training
Specific Requirement
* Ability to work flexibly and effectively in a team
Equality, Diversity, and Inclusion
* Evidence of having championed diversity in previous roles
* Evidence of having undertaken own development to improve understanding of equalities issues
Important information for applicants
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check.
Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for those that meet the Visa and Immigration eligibility criteria.
Closing adverts early: Please apply as early as you're able for this role. In the event of exceptional interest, we may close adverts earlier than specified.
UHSussex reserves the right to close the role early if we receive a high volume of applications.
Further Information
For help with the application process for non-medical vacancies only, please contact the Resourcing Team by Email: uhsussex.non-medicalvacancies@nhs.net
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Contact Information
Name: Nikki Hoar
Job title: Operational Manager Urgent and Emergency Care
Email address: nikki.hoar@nhs.net
Telephone number: 07795825014
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