Scout Adventures is looking for a Centre Assistant to join our incredible team at Youlbury. This is your chance to be part of something special, creating unforgettable experiences for young people while developing your own skills in a fast-paced and exciting environment.
Job Title: Centre Assistants
Base Location: Youlbury: Boars Hill, Oxford
Salary: £25,685 per annum, Band C, Level 3
Contract Type: Permanent
Hours: 40 hours per week, including evenings and weekends
About the Role
As a Centre Assistant, you’ll play a vital role in the daily operations of our busy activity centres. From coordinating activities and supporting volunteers to helping with catering and accommodation, no two days will be the same! You’ll be a key point of contact for guests, ensuring they have a fantastic experience while keeping everything running smoothly behind the scenes.
As the Centre Assistant, your Key Responsibilities will include:
Act as Duty Coordinator, ensuring guest needs are met, managing staff, and handling any issues. Hold the emergency phone on a rota basis.
Assist with kitchen, housekeeping, reception, and adventure activities to maintain high service standards.
Maintain cleaning schedules, provide resources, and ensure a positive volunteer experience.
Plan and manage daily operations using online scheduling and resource allocation systems.
What We’re Looking for in our Centre Assistant:
Problem-solving in a customer-focused environment
Coordinating daily tasks to deliver high-quality customer service
Background in education, outdoor education, volunteering, or visitor experience (beneficial but not essential)
Excellent communication skills
Experience training and coordinating volunteers
First Aid qualification (or willingness to obtain one)
Ability to implement the Food Safety Management Plan
??Benefits:
We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
Double matching pension up to 10% of gross salary
Family Friendly employer with generous family leave
Learning and Development/training opportunities via our internal learning hub
For a full list of our benefits click