Digital Project Manger - Contact Centres - Pensions experience My client are looking for a Digital Project Manager with experience of previously working for a Pensions company to work on a 3 month initial remote contract with some ad hoc travel. The role will be looking for a Project Manager to work on the delivery of Contact Centre's. Key Skills Delivery of Contact Centre specific workstreams which will integrate AWS (Contact solution) with MS dynamics product suite including: Telephony: Core capability for telephony configured for client specific deliveries Chat/Chatbot: Core Chatbot and Webchat (agent assist) capability for voice configured for client specific deliveries WFM: Workforce management for contact centre Delivery of Internal web application/solution to provide: Account Management, Contact Management and Case Management for Pensions administrators Knowledge Base, Interactions Management and Marketing for Digital Engagement Team Delivery of Member Mobile App: Uses the functionality/core journeys from broader Digital Product deliveries as a basis for a broader roll out across Pensions Please apply Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.