About the Metropolitan Police Service
The Metropolitan Police Service is a leading organisation in law enforcement and public safety, dedicated to protecting the communities of London.
Job Summary
We are seeking an experienced Public Safety Liaison Specialist to join our team. This role will involve handling emergency and non-emergency calls, prioritising responses to incidents, and working with colleagues across the boroughs of London to manage our response to requests for assistance.
Key Responsibilities
* Handling emergency and non-emergency calls, assessing each one's priority and risks, and triaging them accordingly
* Prioritising responses to incidents and working with colleagues to manage our response to requests for assistance
* Facilitating telephone interpreting for callers who speak little or no English, building confidence across our multi-cultural communities
* Working within the Despatch and Pan London environments, speaking to officers and staff on the radios, and deploying units to calls
* Carrying out Police National Computer or other intelligence enquiries on behalf of officers
Requirements
To be successful in this role, you will need:
* A calm head under pressure and excellent communication skills
* Good attention to detail and ability to assess priority and severity of incidents
* A customer-focused approach and professional demeanour
* Ability to work in a fast-paced and dynamic environment
Benefits
This role offers a competitive salary of approximately £42,497, plus a Shift Disturbance Allowance and Flexibility Allowance. You will also receive a comprehensive benefits package, including access to training and development opportunities.
How to Apply
If you are a motivated and experienced individual looking for a challenging role, please apply now by visiting our website at www.metpolicecareers.co.uk. We look forward to hearing from you.