Company Description
Irish Expert is a renowned service provider for overseas education, immigration, and visa consulting. With a team of qualified professionals, we offer tailored assistance throughout the immigration process, supporting applicants from course selection to post-landing services. We are certified by various industry bodies and have a global presence with offices in the UK, India, and UAE, expanding further into Nepal, Bangladesh, Pakistan, and China.
Role Description
This is a full-time onsite role as a Customer Service Representative at Irish Expert in Southampton. The Customer Service Representative will be responsible for providing support to clients, ensuring customer satisfaction, and enhancing the overall customer experience.
Qualifications
* Customer Service Representatives and Customer Support skills
* Experience in maintaining Customer Satisfaction
* Strong Customer Service and Customer Experience background
* Excellent interpersonal and communication skills
* Ability to multitask and problem-solve effectively
* Proficiency in relevant software applications
* Previous experience in a similar role is a plus