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Customer Care Assistant (£13.10 p/hr) - Fort William - Flexible Hours Available, Fort William
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Client:
Location:
Fort William, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
04fc1ae9e1d7
Job Views:
6
Posted:
24.04.2025
Expiry Date:
08.06.2025
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Job Description:
Overview
McDonald's is a globally recognized brand, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Your activities include making children feel welcome, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in the dining area and toilets, and creating a warm, welcoming atmosphere. Your role involves establishing and maintaining positive communication with customers and keeping the manager informed about customer satisfaction.
You will work in a fast-paced, high-energy environment. We seek someone with a genuine smile, the ability to connect with customers, and make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You should be able to sustain high energy levels while working efficiently and productively.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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