Direct message the job poster from RJC Group
RJC Group are looking for an Allegro Support Manager to join a large commodities trader in London.
Responsibilities:
* Oversee the support and maintenance of the Allegro ETRM system.
* Lead a team of support analysts to resolve issues and optimize performance.
* Ensure compliance with Service Level Agreements (SLAs) and manage escalations.
* Collaborate with other departments to improve system integration and functionality.
* Being a holder of standards for the clients External IT partners.
Requirements:
* Experience of communicating with C level stakeholders, traders and other senior staff.
* Strong knowledge of Allegro ETRM.
* Experience in a support management role.
* Excellent leadership and problem-solving skills.
* Ability to work collaboratively across departments.
* Experience of incident management roles.
If this sounds like you please reach out to Ollie Spooner via ollie.spooner@rjcgroup.co.uk or 07542606064; we look forward to hearing from you!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Staffing and Recruiting and Oil and Gas
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