Please note: Internal at risk or redeployee applicants will be seen in the first instance.
This is an exciting opportunity to join our Monitoring Direct Payment team, which is part of our System and Finance service within Integrated Commissioning and Partnerships, at Calderdale Council. The team supports the Adults and Children’s Social Care directorates and is responsible for ensuring that Direct Payments are monitored in line with support plans, for individuals who want to manage their personal budge via a Direct Payment, the team will request evidence and cross-reference this against support plans, ensuring that spend is appropriate and accounted for.
We are looking to recruit a professional, friendly, and customer-focused Monitoring Team Leader to manage the day-to-day operations of the Monitoring team. The Monitoring Team Leader will promote, lead, and maintain a customer-focussed, high-quality service. Ensuring that Direct payments are monitored on an annual basis and in-line with the legislation, policies and procedures.
You will be expected to lead the Monitoring Team in developing and maintaining effective systems to manage and monitor Direct Payments, in addition to leading and managing a team of Monitoring Officers to provide advice, support, and information for individuals or their representatives in receipt of a Direct Payment on behalf of the Directorate. You will also work closely with the Direct Payment, Care Charging, Financial Assessment, and Sundry Income teams. You will need to possess initiative, the ability to work to deadlines and to maintain a high level of attention to detail given the duties involved.
The role will work closely with individuals in receipt of a Direct Payment, promoting and maintaining a customer-focussed, high-quality service, and ensuring all queries are dealt with in a timely and professional manner, and in line with Adult’s and Children’s policies and procedures.
The successful candidate will be able to demonstrate that they have Level 4 in a relevant Financial or Health & Social Care qualification or demonstrable relevant experience, in addition to.
• Having strong numeracy skills, and the ability to interpret complex information.
• The ability to establish effective working relationships with individuals in receipt of Direct Payments, internal & external partners.
• The ability to work in an analytical, finance and process driven environment
• Having good knowledge and understanding of Adult Social Care services and practices, particularly direct payments.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.
Closing Date: 9th March 2025
Interview Date: w/c 17th March 2025
We may utilise digital interview methods.
As part of our Vision ( we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities for both full and part time staff.
On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.
Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.
We reserve the right to close vacancies prior to the advertised closing date, an early submission is advised.
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .