Our Branch Managers are the pillars that keep our Post Office thriving. They are known for putting customers first and for inspiring their branch team to deliver a memorable shopping experience. You will not just be a branch manager, but you will play an active part in engaging and building relationships with your community.
What makes us different? We invest a third of our profits in our members and a third in our community support initiatives. In a profit-driven world, we are the difference.
We’re proud to be owned by our members, and we’d love to be owned by you.
As a Post Office Branch Manager, you will:
1. Take overall accountability for your store and team, ensuring a great customer experience is being delivered and highest standards are being adhered to.
2. Provide excellent leadership to your team to create a high-performance culture.
3. Be a positive role model to the team and advocate the co-op values.
4. Lead the team to drive sales, memberships, and community engagement.
5. Drive people-related activities such as training, development, and performance, whilst still being hands-on within the store when needed.
6. Be actively involved with social initiatives and volunteering hours to support your local community.
Who are we looking for?
To be a successful candidate for this role you will need:
1. Experience within management, preferably in a retail or sales setting.
2. Strong leadership experience and ability to inspire teams through leading by example.
3. To be customer-focused, in order to deliver effective and efficient store experiences.
4. Commercial and business acumen.
5. Natural ability to listen, interact, and communicate with customers and team members.
6. To be self-assured, organised, and able to multi-task.
What can we offer you?
Your Co-op offers benefits from a wide variety of businesses, such as Food, Childcare, Utilities, Travel, Healthcare & Post offices, giving colleagues an opportunity to work across all these sectors and to benefit from the services offered by these businesses.
We offer a wide variety of company benefits and discounts, as well as enhancements to statutory rights, all of which can be explored in the booklet found on our Reward and Benefits page!
Apply now to be part of Your Co-op!
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