Post Title: Cook with supervisory experience
Salary: £28,000 per annum
Hours: 37.5 hours per week (Job share considered)
Location: MAC – Monifieth Activity Centre, Riverview Drive, Monifieth DD5 4NH
Responsible to: Centre Manager
Introduction
We are looking for someone to join our team, someone who will share our energy and passion in serving the community and who will make a huge contribution to the ongoing success of the centre.
A hard-working individual with a cheerful, positive personality and exemplary customer service standards, you will create a welcoming and well-run café where visitors and centre users can relax and socialise.
Passionate about preparing and producing creative quality food and providing fantastic customer service you will also have great organisational and budgeting skills. We’re looking initially to offer a casual eating menu and although we have some ideas, we'd love to hear yours!
Key areas of responsibility:
Food Management
* Ensure that the cafe is fit for service in respect of both food preparation and appropriate hygiene standards at the commencement and throughout the duration of the shift.
* Ensure that at all times food and drink be stored, prepared and presented according to the appropriate hygiene standards.
* Organise and manage the sourcing and purchasing of café supplies to enable the cafe to meet the needs of its customers.
Staff and volunteers:
* Provide leadership and direction to the café team in excellent customer service, efficient food preparation, sustainable practice and stock control.
* Work with the centre manager to ensure that the cafe is adequately staffed.
* Manage training, supervision, and support to cafe staff and volunteers.
* Ensure cafe volunteers are working to the volunteer agreement as set by the Board of Trustees.
Customer Service
* Ensure a professional level of customer service is delivered by all cafe staff at all times.
* Prepare hot and cold meals and drinks to order in a timely manner and to a high standard.
* Develop and manage relationships with customers, volunteers, and suppliers.
* Deal with customer queries in a courteous and timely fashion.
Health & Safety
* Ensure that all legally required Health and Safety practices are adhered to.
* Ensure that the kitchen and café are cleaned to a high standard.
* Ensure that the kitchen and café equipment is maintained to a good standard and notify any problems with equipment to the Centre manager.
* Utilise the equipment provided correctly and safely at all times, and in accordance with the centre’s Health and Safety Policy.
Financial management
* Ensure that daily record keeping and cash handling is efficient and accurate.
* Work to budget and have input into annual budget creation.
* Ensure that all financial recordings are accurate and up to date.
Sustainability Management
* Source locally grown food where possible.
* Ensure effective waste management strategies within the kitchen and café.
* Ensure that you and the kitchen/café staff follow the guidelines in relation to sustainability.
Essential criteria
* Minimum of Level 2 Food Hygiene certificate.
* Previous experience of working in the food service industry at a similar level with proven cooking skills and knowledge of food.
* Previous Supervisory experience of staff and/or volunteers.
* IT – working knowledge of Microsoft Office e.g. Word, Excel.
* Previous customer care experience essential.
* Proven management and organisational skills - with thoroughness and attention to detail.
* Proven interpersonal skills - able to develop good work relationships, enjoy meeting and working with people at all levels and from diverse walks of life.
* Ability to lead a team with varying talents and skills and work on own initiative.
* A positive and flexible approach to work and the ability to remain calm under pressure.
* Good understanding of the principles of food hygiene and preparation.
* Good understanding of health and safety issues and ability to implement procedures to ensure compliance.
* Basic food preparation skills.
* Knowledge of special dietary requirements and allergens.
* Good presentation skills, imaginative menu, and daily specials creation.
* Financial - stock control and budgeting.
* Energy and vision to see tasks through to successful completion.
Working conditions
* The job is for 37.5 hours a week, will be based in the MAC – Monifieth Activity Centre.
* Annual Leave – 5 weeks plus 7 public holidays.
* There may be an occasional requirement for evening and weekend work. Flexibility in how the hours are worked will be required.
* There will be a probationary period of three months.
* The post holder will be required to supervise and manage kitchen/café staff and volunteers within the Centre.
* The post holder will report to the Centre Manager.
* The post holder will be a key-holder.
* This is not a local government pensionable post however the Board will operate the government workplace pension scheme and the post holder will be eligible to be part of this scheme.
Interviews: from week commencing 7th October 2024
Monifieth community Resource Group is a SCIO - SC035617
Job Type: Full-time
Pay: £28,000.00 per year
Benefits:
* Transport links.
Experience:
* Cooking: 2 years (required).
* Food service: 2 years (required).
* Customer service: 2 years (required).
Licence/Certification:
* Food Hygiene Certificate (required).
Work Location: In person
Application deadline: 30/09/2024
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