Relationship Manager Lantra House, Kenilworth, Warwickshire (hybrid working available, with some travel for stakeholder meetings and events) About Us Lantra is a leading awarding body for land-based industries in both the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications that are delivered through a national network of training Provider Partners. Working with a range of partners to promote opportunities within the sector to an increasingly diverse audience, our training and qualifications are delivered to more than 116,000 learners each year across the UK. We work with businesses and other stakeholders to create innovative solutions to skills challenges. Landex represents the interests of land based Colleges and the industries they served during a period of continuous change and development, helping them to achieve excellence. We are now looking for a Relationship Manager to join us and work jointly with Lantra and Landex on a full-time basis for a one year fixed term contract. The Benefits - Salary of £35,000 - £40,000 per annum, depending on experience - 25 days’ annual leave, increasing with service - Defined contributory pension scheme or pension auto-enrolment scheme - Employee assistance scheme - Perkbox – employee benefits and wellbeing platform - Medical cash plans - Enhanced maternity and adoption pay - Rewards for length of service - Health and wellbeing events and initiatives - Free voluntary day - Employee rewards - Free parking - Free drinks This is an exciting opportunity for a customer-focused experienced Relationship Manager to join our collaborative and forward-thinking organisation. You will have the chance to shape the future of land-based apprenticeships on a national scale — driving sector-wide change and leaving a lasting legacy. What’s more, you’ll be recognised with a standout benefits package that prioritises your wellbeing, and ensures you feel empowered, supported, and valued every step of the way. So, if you’re ready to take on a rewarding role, apply now and become a valued part of our team The Role As a Relationship Manager, you will build and maintain strong relationships with key stakeholders within training providers, colleges, and universities in relation to the delivery of land-based apprenticeships. Acting as the key point of contact for training providers, you will proactively manage accounts, listen to stakeholder needs and address concerns to enhance their overall experience. You will conduct thorough market research and sector analysis to identify trends, preferences and opportunities, using this insight to collaborate with internal teams and ensure that client requirements are met effectively. Additionally, you will: - Develop strategies to meet stakeholder demands and retain existing clients - Proactively approach potential customers to expand stakeholder networks - Support high-quality administrative and customer service operations across the partnership About You We are looking for an experienced Relationship Manager, who is passionate about enhancing our stakeholder experience and dedicated to fostering a positive customer experience. We are seeking an empathetic individual, focused on meeting the needs of training providers and apprentices, and passionate about listening to support the best possible customer experience. To be considered as a Relationship Manager, you will need: - Relevant experience in customer service, apprenticeships, further education, sales, account management or a related field - Excellent analytical skills with the ability to identify opportunities/risks - The ability to build and maintain positive relationships - A full, valid driving licence and access to a vehicle Please note, this role will be England wide and will involve on average 3 days of travelling per week for stakeholder meetings and events as a key part of the role. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Other organisations may call this role Stakeholder Relationship Manager, Partner Relationship Manager, Business Relationship Manager, CRM, Client Relationship Manager, or Education Relationship Manager. Webrecruit, Landex and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you’re looking for an engaging role as a Relationship Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency