Job Description
Company Information
We are established, growing business and are the global leader in vertical access solutions using proven rack & pinion technology. Our products include Industrial lifts, Construction Hoists and Work Platforms and we install & maintain our products all across Europe, Middle East and Africa from the UK office.
The Role
An exciting opportunity for an enthusiastic and proactive person to join our team in a fast-paced busy environment. You will play a pivotal role providing administrative support to a mixed team of personnel across our Industrial Division in the UK.
Job duties include:
* Arrange UK & International flights/hotels/visas etc for the Industrial division mobile workforce
* Maintain inbound communication lines for customers, suppliers and employees
* Invoice customers for the Industrial Team works (Onshore and Offshore)
* Work effectively to “month end” deadlines ensuring all invoicing and issues are resolved
* Ordering and distributing company PPE, ensuring safety of all employees
* POC for all travel and accommodation requests within the Industrial Division
* Maintaining contracts of hiring companies ensuring all workers have required equipment
* Approval of inbound invoices from third parties ensuring they are accurate and align with contracts
* Maintain a knowledge base ensuring that required information is available to employees when needed
* Liaise with suppliers, clients, and service technicians
* Administration of agreed Service contracts into our CRM system
What We’re Looking For:
You will have ideally worked in a faced paced service administration role previously with an administration background. You will need to demonstrate an ability to work to deadlines with a high level of accuracy and with good all round IT skills.
Essential Experience:
* Prior office experience is required
* Excellent organisational and time management skills, with the ability to work under pressure and meet deadlines
* Strong communication skills, both verbal and written
* A team player with a can-do attitude and willingness to support colleagues
* Keen attention to detail, a problem-solving mindset, and the ability to handle sensitive information confidentially
* Experience with invoicing
* Positive, can-do, flexible, and adaptable attitude required
Desirable Experience:
* Experience with booking international travel
* Previous Scheduling/Planning
* Previous experience of using CRM systems
This is a full-time role, working Monday - Friday, based at our offices in Rushden, Northamptonshire.