Are you enthusiastic and reliable, and want to learn alongside our experienced team of IT Experts? PETA are proud to be working with Objective Technologies to support them with the recruitment and training of a new IT Support Apprentice. The successful applicant will join the growing team at Objective Technologies based in Ringwood. Why choose an apprenticeship with Objective Technologies? An exciting opportunity has arisen for an aspiring IT Technician Apprentice to join Objective Technologies If you are looking to progress in the IT industry and hardware repair, then this is the right job for you. The successful applicant will undertake a L3 Information Communication Technician: Technical Support apprenticeship and you will have a great progression opportunity. Training to be provided: As an IT Apprentice, you will be studying towards a level three ICT Support Technician apprenticeship. This apprenticeship is 22 months in length and will involve ongoing onsite training and mentoring from the Objectives Technology team combined with 25 days of off the job training at the PETA training centre in Cosham. About the role: We are seeking a motivated and enthusiastic IT Apprentice to join our team. The ideal candidate will support our small to medium sized businesses to provide managed IT services, cloud services, backup/disaster recovery, consultancy and support. Joining the team as an IT Support Apprentice, your day-to-day duties will see you: Setup and configuration of laptops, desktops, mobiles and tablets Carry out diagnostic checks / fault finding Installing new hardware and software Carry out hardware upgrades Dealing with 1st level customer hardware issues Accurately log time and notes in the Helpdesk System Learning how to provide technical support using remote management software Updating and maintaining customer asset registers Essential Skills: Good IT skills and understanding of Microsoft Windows 10/11 Attention to detail and accuracy Excellent communication skills Able to multi-task Good problem solving approach GCSE English and maths at Grade 4/C or above (or equivalent) About You About Us Objective Technologies are a leading Managed IT service provider based in Ringwood. We work locally and nationally, with a range of small to medium sized businesses to provide managed IT services, Cloud services, backup/disaster recovery, consultancy and support. Benefits: Company events Company pension Cycle to work scheme Health & Wellbeing programme Life insurance On-site parking Paid Volunteer time Sick pay